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1 Review by Abdullah


Dear Mr Alhamrani,

Hope you are well.

We are writing in connection to your flight booking from Birmingham to Cairo.

Unfortunately, at the time of booking there was a technical glitch which resulted in an incorrect fare being displayed at the time of booking.

As a result, we cannot issue the ticket on the fare it was booked on.

We will provide a full refund and would like to apologise for any inconvenience caused.

We can either refund back onto the same payment card which will take 3-5 working days or transfer directly into your bank if you provide us with a sort code and account number.

If you have any further queries, please do not hesitate to contact us.


see they are so bad i have to wait 4-5 days maybe more to get my money back when the confarm the booking thats mean i can't buy other ticket i have to wait to get my money back thats not fare at clllllll

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