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Abdullah A.

  • 1 Review
  • 1 Helpful Vote
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Experience: Business

Member since February 2019

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1 Review by Abdullah

This is a miracle this business still standing with their SLOW customer care replies and over charging their customers. They made a big mistake by adding perfumes and batteries together in one box so Aramex refused shipping after 17 days of the actual shipping date. Once the items returned to their warehouse (after 17 days) I had to PAY to repack the items and separate batteries in one box and perfumes in another. Their excuse was " We were not aware of such policy" so they let me PAY for their ignorance and poor logistic. So I had to pay an extra 60 USD on top of the +360 they got from me earlier and waited 19 days for the shipment to be shipped. Please don't forget the slow customer care replies that can take days

Tip for consumers: Don't use this service which doesn't even have a phone line to call someone

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They take TWO WEEKS just to pack the shipment/ parcel. Ridiculous. Used to pack them in about 24hrs.


Very bad customer service and huge delay 3 years ago they were very good in term of time,...