Abdelrahman H.

I purchased Venum Dragon's Flight Boxing Gloves on Order no #******* and I swear to god this is the 7th or 8th time I have been using these boxing gloves and I found Cut into the glove casing In my last training.

I thought that the quality of the gloves was perfect, especially for a price like these boxing gloves.

Please note that there are too many fake Venum boxing gloves here in Egypt but I wanted to get authentic boxing gloves from this respectful brand and I'm so disappointed because I bought these gloves to be with me for at least 2 years!

Please let me know what mistakes I made to get this Cut into the glove casing on the 8th time of using it, I didn't enter a war with F16 to get this cut in the gloves!

I contacted them 7 times regarding this issue and every time they said that their return and replacement policy is 2 weeks and they don't want to give me any solution, also they ignored my case and all the attached images that I sent in my emails and I asked to contact one of Venum's managers or supervisors or one of the Venum's quality control managers and they always were ignoring my requests and the Venum customer service team refused to forward me to any of venum managers or cs supervisor.

Finally, I purchased 3 UFC fight night Zipped Hoodies, and after 2 months they made a sale for these Zipped Hoodies with more than 50% and 70% which confirms that they are using very cheap materials so if you are still resolved to purchase their products never purchase any of venum or UFC Venum made products with their original price because you will pay so much money for something that cost nothing.

Etsy doesnt respect the seller and they suspend any account they want. The customer service also are Terrible:
-they not respond to my messages and my tickets.
-etsy team doesn't listen to my complaints.
-They never respond to my appeal more than two months ago
-they suspended me from the chat while I am talking to them. I swear to you i did not smell or do anything wrong. Just told me wait a little to see the problem and then they told me without any introductions you will not be able to chat with us again without even talking about my problem!.

My advice to anyone who want to sell on it. Please try any other platform because etsy will make you lose all the time that you spent to build the shop, the traffic and the customers. And will make you lose any investment like marketing budget on promoted listings, fees and social platforms ads.

In the end, I loved etsy more than any other platform in the world, but after being disrespected, I hate it very much now and most of the reviews I have seen agree.

And I think etsy is a bubble and will explode sooner from any competitor who builds good relationships with his vendors. And It follows the interest policy of sellers and buyers, not just the interest of the company