Abdelrahman E.

WARNING: Very disappointing experience, we bought their app from Evanto market, requested custom edits and paid 1150$, after the 7th version of the App and 4 months of developments and late replies, there are basic core problems, no new user registration possible tested on 3 different devices.
Now I am disappointed and want to cancel the project and get a refund (at least partial refund), and this is what happened:
1- The development was very slow, it took weeks till they replied sometimes.
2- They send me the same app and say problems fixed.
3- They do not reply to me now when I want to cancel as I am very late in my app project now because of them.
4- They are refusing to negotiate any refunds.
5- They contact me after I left a review, asking me to refund only a product of 79$ and then discuss the 1150$ refund, after I refunded the product they refuse to discuss any type of refund, an action I find 100% deceptive.
6- They keep sending me messages that we can fix problems, the problem is trust and they lost it, the problem is very slow work and they can not fix it.
7- They promised me a 50% refund in Skype chat, then their CEO Mr. Hindustani Modi, contacted me saying "if you just want to stick to it and keep making those comments out there and waste your time" meaning he will NOT refund, I will keep wasting my time but at least warning other customers not to get this disappointing service, language and work.

I think this last action is 100% deceptive, I have screenshots of them promising to refund 50% and then their CEO taking back these promises.

Long story short: 100% DISAPPOINTED and would never recommend anyone to deal with them, at least buy through a gateway like evanto market that can guarantee a refund, but paying them directly was my biggest mistake.

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