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I am very disappointed in Uncommon Goods. I ordered an item for my anniversary and they delivered the wrong item. I tried to work with customer service to get the right item. They wound up charging my paypal without my authorization... AND they charged me twice for the item. I talked to their customer service and they said that it didn't happen and were very harsh to me. I was hung up on. I sent them the two charges and they eventually refunded me with no apology or consideration for the stress this has caused me. I recommend staying away from this company since they are double charging customers and not authorizing purchases.
Abby V.'s review of UncommonGoods earned 2 Very Helpful votes
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So I used to buy from this site - used to. Last order, the snuck in a "perks" membership. By the...
Ordered the smallest thing and came in a huge box with another huge box inside WITH PAPER. The...
Would you please send us your order number or full name so we can look into this? We're so sorry that you've had this experience and would like to understand what happened; we want to make sure this never happens to another customer. Many apologies from all of us.