Hello Abbe - We understand the frustration with a refused return. Unfortunately, the item you returned was not in new condition and is therefore not resalable. Our return policy requires the item be in new condition to be accepted as a return.
Kind Regards,
Wilma
Customer Service Manager
Abbe Has Earned 7 Votes
Abbe F.'s review of HerRoom earned 7 Very Helpful votes
Hello Abbe - We understand the frustration with a refused return. Unfortunately, the item you returned was not in new condition and is therefore not resalable. Our return policy requires the item be in new condition to be accepted as a return.
Kind Regards,
Wilma
Customer Service Manager