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I ordered a bouquet of roses for my girlfriend for valentine's day. Bloomex delivered dead roses to her 2 days early. What a cheap and embarassing experience. When I contacted customer service, they couldn't care less. Absolutely robotic in their response.
These guys do not care at all for delivering a happy experience. To them, flower delivery is simply about getting some hopefully passable plants from point A to B, and if they mess up X% of their orders they are fine with that. They won't even pretend to care. It's just a numbers business to them.
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Order was delivered late after me being very specific about the required delivery time. They took...
