Thumbnail of user ab586

A B.

Contributor Level

Total Points
161

2 Reviews by A

  • Bookingonline

7/23/23

Went online to book hotel and kept connecting to bookonline, so decided to use it. Booked a room and they charged a "tax recovery & fee" charge that was 50% of what I was paying for hotel room. Booked a room for $185 and the fee was $119. It is usury. I emailed, got nothing back, then called and they blamed it on what hotel charges. I complained and am waiting to see if I will get full refund because surprise, surprise, they charge 25% fee for cancellation, not 25% of hotel room, 25% of total cost that includes their inflated fee. BEWARE! I did call hotel directly and no fee. I would never recommend use of this site.

  • Anniecloth

1/20/20

I ordered several items from Annie Cloth. They never arrived. Kept getting response from online inquiry at their direct site to go to tracking number on Fedex - but the number indicated that the package went to China and never left. I sent email after email to customer service as indicated on site, only to get same scripted response, which tells me nothing other than to do what I already did which is try and track. On the site, it says you can track the number, but then the number for order didn't work and the site kept saying could not find the order. Even when I sent their email with order and number back to them, I got same scripted email back which did not help at all. In the end, this is shaping up to be fraud, trying to get a return of money, but have found this just as difficult. Have yet to get a live person to help with anything. I would never use Annie Cloth again.

Thumbnail of user anniecloths
Anniecloth s. – Anniecloth Rep

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@anniecloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

A Has Earned 1 Vote

A B.'s review of Anniecloth earned a Very Helpful vote

A hasn’t received any thanks yous.

A doesn’t have any fans yet.

A isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user betht276
8/30/22

Makes you think you are booking with the hotel. Charging $60 for fees per day on a $106 room. Can...

Thumbnail of user dorothyo781
4/23/24

I didn't see a place to use my 25% off coupon It should be $178 less 25% off COUPON: CS25