I purchased a jacket and wore it 1x. While wearing the jacket it ripped along the seam. It's very clear that it was poorly seen and quality is absolute crap. I went into the store and they said I had to call corporate customer service. Upon calling customer service they told me I have to contact the store manager of the store I purchased it from. Corporate were just as ignorant and rude.
So with that I called there. The store manager at WILLOW GROVE MALL in PA was the worse manager that I have ever come across in retail. She was cursing and belittling everything that I said. She was rude, ignorant and very disrespectful to me. I told her that I understand store policy and FINAL SALE. She said obviously you don't understand or you wouldn't be calling. I said I most certainly understand if what I don't understand is that I wore the jacket one time so now I am out $$$ and a jacket and her response was "yup".
I will never ever shop with this company again.
RUDE and IGNORANT STAFF