A B.

Na
Na
Na
Na
Na
Na

Ordered brand new/refurbished galaxy note 4. They sent me a dirty old note 4 and I had to order a S pen (because it was too nasty to use) and back cover (it was scratched up and dirty). The screen has a peck and I couldn't get rid of it no matter how expensive screen protector I applied. They contacted me via email after a month later, and still addressed me with someone else's name. The communication has been extremely difficult (I leave the message and they return the call one week later) and they didn't provide the solution. They should have replaced it with the brand new phone because that is what I paid for. I am still stuck with nasty dirty phone - and had to replace all of the part out of my expense - new battery, S pen, and the back cover. I am basically stuck with it because I already got a nice cover for the note 4. I don't think they are serious about their business. My item was shipped from Ponce De Leon St, St. Augustine, which is in the middle of tourist trap.