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Bought a fair amount of products from this company until I needed to return a faucet, after a 5 month process and over 4 hours of phone time with kitchen and bath authority. They gave me a run around and lied to me multiple times by the time they finally refunded me and charged me a rediculous restocking fee I finally received only 70% of my refund after this experience I am no longer a customer DO NOT BELIEVE THE WEB SITE WHERE IT SAYS EASY RETURNS!
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A new Franke Orca Kitchen sink was ordered 3/16/24. The shipment arrived in a box that had been...
Not a fan. Left with big box, Styrofoam trash, and wood pallet. I tipped the driver to help me...
We are truly sorry that we failed to meet your expectations and apologize for any inconvenience we have caused you. Even though our goal is to reach 100% customer satisfaction, mistakes do happen sometimes, please reach out to me directly at 800-634-0410 ext # 87 - Greg I would be happy to look into the issue further and have a positive resolution.