Very poor service. The order, which i placed 10 days before the expected delivery date is not delivered even after 1 day. They are mood spoilers. They will conveniently ignore you and your mails. They are not sure when they can schedule the delivery now. As soon as you raise the ticket, they will resolve it by saying they were using services of courier partners so they can't specify the date and time. It was waste of time and money as well. And you end up with bad day and bad mood. Now I am helpless I don't have the order nor have the money returned. Thank you so much Ferns & Petals for gracefully doing it all. You deserve a crown for this. Get one from your own courier service partners. Cheaters.
Dear Aastha,
We are so sorry to hear that. This certainly doesn't meet our standards. Please send us your order number and we'll get back to you as soon as possible with a further resolution.
Flowerly yours,
Team Ferns N Petals