Aarron P.

Let me FIRST tell you about a different company.
We needed an order of embossed wristbands and made an order with a competitor whose name implied they'd get the order done quickly. With that company, they offered all of the options we needed, including a line of copy on the INSIDE of the wristbands, as well. That company gave us such a runaround, didn't communicate clearly or expediently with us, and a few days before the "expected delivery date" told us it would cost an extra $30 to deliver in time for an event. (ON TOP of the per item cost for expedited production!) When we got those wristbands, they left off the copy on the inside of the wristband and we're still jumping through hoops to get any kind of a refund.

ALONG COMES US CRAFT... TO... THE... RESCUE.
NO ONLY did they send me a confirmation email regarding the artwork to get my final approval, they allowed me to make some changes over the style, font size, and quantities during the process. AND they responded to those emails within 24 hours.

While they missed their "expected delivery date" by one day, I'm still giving them 5 stars because they were shipping from LA to ATL - 4 time zones away, whereas their competitor was up charging me on top of upcharges for only 2 time zones away. Total time was 15 days from order to receipt - NOT business days, CALENDAR days - and THAT was a HUGE difference!

John and his team did a fantastic job on the wristbands and they look like we paid double for them. REALLY pleased with USCraft at this stage and we WILL be returning when we need a reorder or other materials.

Happy customer.