Aarrion M.

Instacart is new on my side of Phoenix so I was very excited to use them until the fraudulenty took money out of my account when I tried to enter a promo code. I called customer service and all I got was sorry there is nothing I can do, like a broken record. I explained to her I foud not authorize this payment I was putting in a promo code, once again broken record speech. So I said toher so should U call my bank and state Instacart fraudulently took money out of my account... she finally stopped sounding like a broken record and stated, "no that is not what Im saying... so I hung up on her andfied a claim wuth my bank, and now I cannot use my old debit card I haveto wait for a new card to come and go to the bank to make any withdrawals for expenses... Instacart ruined my weekend!