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So it's been two months, filed a dispute to paypal wanting my cash back so banggood wanted the drone back so i did send it back but when it got to china it sat at the depo and then got sent back without being delivered, i've sent msg's to banggood about this and no reply after 24 hours, paypal voted in banggoods favor and i've lost $630 even though the drone was damaged in transit as they said they test all the drones, i tried to file a claim for the insurance i took out for transit insurance but they still wanted the drone back, not only is this company fraudulent but they lead you down a long road just to keep their money. So now i have a busted drone because of their shipping options and i've lost $630 AUD
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Insurance entitles your order to be quickly refunded or resend if your package is lost or arrives faulty.
And according to the result of the dispute in Paypal, we will return the whole refund to you after we get the parcel. ****
The fact it sat at the depo they couldn't deliver to the address because to them the address never exists otherwise it would of been delivered
Aaron W.'s review of Banggood earned 7 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Aaron W,
So sorry for any inconvenience we caused.We checked the item carefully before shipping, so the problem might caused during the long time delivery.The drone belongs to expensive item, so we tested all of them before selling. But you have the right to ask refund or resend when there is something wrong with your item.We declared the shipping address on the help center, so there is no problem if you wrote the return address accordingly. But we promise that we would refund to you when we received the package, please do not worry about it. Please click here for more information about the return policy: http://www.banggood.com/Toy-and-Hobbies-Return-Policy_hi591 Thanks for your kindly understanding.
Best regards,
Banggood Team