AARON S.

I ordered a wallet from the online website for my wife's birthday present, I purchased 2 day shipping as well as gift wrapping for this product. I did receive 2 day shipping and the gift wrapping, however I did NOT receive the actual wallet. It was simply the gift box and that is it. NO WALLET! So I called the customer service line to resolve the issue, their "resolution" to this matter was to purchase another one so that I would receive it on time for my wife's birthday. So I purchased 2 wallets and have received one. The other money went down the drain because they do not know how to handle this particular situation. It will take anywhere from 48-72 hours to figure out what happened to my first order. TERRIBLE CUSTOMER SERVICE!