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Site allowed me to order glasses that were incompatible with frames.
Cust service sent emails that were dumped in spam folder and didn't go thru.
1 pair of glasses was shipped when 2 were ordered.
Cust service refused to offer free expedited shipping and insisted I pay full price when original order was at a discount. Finally offered a publicly available coupon for shipping that didn't work.
Wouldn't recommend.
Aaron M.'s review of Zenni Optical earned 3 Very Helpful votes
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My husband and I each ordered a pair of glasses. Both prescriptions were totally wrong and the...
My glasses were lost in the mail, and when I called Zenni, I reached a call center overseas that...
