Member since January 2018
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Got the 100th Bday book (NY Times) for my grandma, thinking it would be something she could actually enjoy. The book costs $100, so you would think for that price, you would bet getting a VERY high quality product.
Turns out the print is so small not even a 20-something year old can read it without a magnifying glass, let alone someone who is 100.
Also - 90% of the pages are in black in white, yet their catalog online shows clear pictures in color.
They won't let you return the book since it's personalized, and are now trying to claim there was a 'printing issue' which there isn't - it's simply a bad product.
Very misleading advertisement and terrible customer service. Will never buy a single thing from this company ever again.
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