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“$100 for a book that no one can actually read”

1/20/18

Got the 100th Bday book (NY Times) for my grandma, thinking it would be something she could actually enjoy. The book costs $100, so you would think for that price, you would bet getting a VERY high quality product.

Turns out the print is so small not even a 20-something year old can read it without a magnifying glass, let alone someone who is 100.

Also - 90% of the pages are in black in white, yet their catalog online shows clear pictures in color.

They won't let you return the book since it's personalized, and are now trying to claim there was a 'printing issue' which there isn't - it's simply a bad product.

Very misleading advertisement and terrible customer service. Will never buy a single thing from this company ever again.

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Uncommon Goods C. – UncommonGoods Rep Over a year old

We're so sorry that the New York Times book wasn't the perfect gift! We cite information such as dimensions in the details tab of every product we sell. The artist isn't able to print these books at the original size of the newspaper (22"x13.5", later reduced to 22"x12") because of extremely high costs, but they've printed the books as large as they're able, which is 15"x12.5". The paper didn't start printing the first page in color until 1997. https://www.nytco.com/who-we-are/culture/our-history/
I see that our customer service team has been in contact with you about this. Please let us know if there's anything else we can do for you!