Member since January 2018
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I asked this company to find a builders address that had damaged my property. I needed this to take this builder to court. I was sent an address. I sent all the papers to this address. After I had won as the builder didnt respond i got a dept collector involved. They had to find the builders address. It was different to the address that was given by IntimeInvestigaions.
The case was sent back to court and thrown out due to the address not being correct.
I got back in contact to say that because of IntimeInvestigaions incorrect work I need information on how they got the incorrect information. They were rude and didnt care and pointed me to small print that said if the information was incorrect they would only except responsibility with in 30 days. With court proceeding this can drag on for months. I have lost thousands of pounds as a direct result of IntimeInvestigaions. I would suggest potential clients go to a company that will be professional and do there job correctly
Update. I booked for steps on 2/12/2017 in Manchester the cost was £247 for two tickets.
I received a update the same day that they were not sending the tickets. I emailed and asked why they hadn't refunded me. They said it was 20 working days. Its now been 6 weeks. They will say on here to contact there zen desk with proves that its just a generated reply
This has been the replies so far.
We apologize for the inconvenience, We are investigating why you still did not receive the refund. We will update you as soon as possible
Apologies for the delay. Your issue has already been escalated and our Supervisors are already working on resolving this matter. Kindly bear with us and we will send you an update as soon as possible.
Ive started a petition to get them blocked. Please sign it https://petition.parliament.uk/petitions/209807/sponsors/new?token=Dn0gShZfimarngdmc3O
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