Aalannie W.

ConnectNetwork are scammers! A couple of times I added $50 to my phone. Received 1-2 phone calls and then the next time me and my love one talk could be a month or 2 they say i dont have any money on the account. Recently, I made a transaction actually made 7 transactions 7 different ways on their site it said it declined but I later found out it held the money on my cc and debit card! When I called them after the 6 transaction they said they were updating their site (which is no where on their site) and it wouldnt work until tomorrow. Talk to the manager he got on the phone making excuses about my cards having frud protection (which i dont know a major debit or credit card company that doesnt) and its stopping the card from going through. However it did go through and i had $120 hold on my card. Made the seventh transaction over the phone because the website was updating another $30 hold. Totally $150. With 0 dollars on the phone account! Told the manager to have his supervisor call me. Im told that it will take 24hrs. We will see if they even call.