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TERRIBLE company in customer service. I wish there is zero or minus rating. I hope the company stops this non-sense policy of "final sale". All other big retailers do not have this policy. The store manager was very rude and refused to return a defective merchandise that worth $24. I hope this $24 will save the company from its financial trouble. Shame on them. I have been a customer for almost 15 years.
Aaaaaa B.'s review of J. Crew earned 23 Very Helpful votes
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I place 3 times the same order. First time I placed it online and got a confirmation and 24 hours...
