A A.

I only wear AE jeans. I ordered jeans that are a style I've never tried and they didn't fit as well as the Super Stretch so the jeans were returned. I used the AE return policy of paying $5.00 for SH and I took it to the post office they assigned. I followed directions exactly as told, however the post office employee said I owed additional $11.75. I told them AE charged me $5.00 for a pre-paid return label, however the USPS said I still owed $11.75 so I called AE. They were very kind, but only agreed to refund $7.00. It's something, but I still paid $9.75 for a $5.00 return. It's not a lot of money really, just why charge for a return label if it's not going to work? I'll just stick to returning their items at the Mall. Probably spend the same cost on fuel, but at least I can walk about the Mall and enjoy! Still love AE jeans!