I did raise a complaint regarding the defective case and I was told that they have issued a replacement. I have received the replacement case even though it's not of the same colour what I had initially ordered. I hope they check each item before they ship , this will save a lot of headache. Great customer service though. I might be a return customer.
“Received a defective/ used product”
• Previous review
I received the product which had visible defects.
The product appears used.
Moreover when I placed my phone inside the cover the side buttons didn't work.
I had Whatsapped the pics of the same after receiving the package. I got a message that the replacement will be initiated but have received no email or further information regarding the same