We’re in this together! Stay safe with our COVID-19 guide
We’re in this together! Stay safe with our COVID-19 guide
Tip for consumers: I would not recommend Young Living Oils due to the poor quality of the containers, the poor customer service, and the very high cost of the oils.
Tip for consumers: Stay away from YLEO, the oils ARE NOT seed to Seal. The oils are too heavy(diluted)for diffusers and cause buildup that's hard to completely eradicate. Once you've purchased something from YL, dont plan on any customer service if you have problems.
Safety is by far our most important concern. After the result of Otto Warmbier's detention (An event which had never happened before) we felt that the potential consequences of a detention for US citizens were too high, especially in light of the lack of information regarding his case. So we made the decision to no longer take US citizens.
The US State department has also reached the same conclusion and is banning US citizens from travel to the DPRK from September 1st. We never meant to "string you along", circumstances changed, and we made a decision that the safety of our clients is paramount. We gave you a full refund despite the fact we had already spent a considerable amount making deposits and arranging visas ourselves, this wasn't something we did arbitrarily. As you note there are other companies who assess the situation differently and I'm sure they would have taken a booking from you at that time.
I'm truly sorry your plans were disrupted so suddenly but we made the decision we felt we needed to, to keep all our clients safe, including yourself. It wasn't made on a whim and it certainly wasn't punitive. I'm sorry that we weren't able to take you on the tour and for your lost time.