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Online Businesses Reviewed on Sitejabber for "ugg-" to "uggi"

au58
1 review
1 helpful vote
6/7/13
Another of the many Ugg retailers that are out there. Was dubious at first but had a smooth transaction and my chocolate bailey triplet Uggs arrived in good condition within 3 weeks. This was perfectly acceptable as came from China and snowy conditions in the UK delayed deliveries over Christmas anyway. Not able to tell if these are real Uggs or not (as in Ugg Australia) however they are an...
pauls12
1 review
4 helpful votes
3/4/10
I ordered UGGS from this website under the impression they were authentic UGGS as stated on their website. When I received them, the sheepskin was different than the real uggs so I took them to a store and they confirmed that they are not real uggs- they were FAKES! Beware of going to this website.
justynas
1 review
3 helpful votes
10/26/10
Would like to aware everyone to not purchase anything from that website! I did and now regret it. They took money from my credit card but never delieverd my boots. There is no address or telephone number you could ring them. I'm going to my bank tommorow, hopefully they will help me.
lateshaj1
2 reviews
0 helpful votes
12/22/16
I ordered boots on 11/30 and haven't received them. They aren't responding to my emails and now they've changed the look/name of the website page. I also cannot log in to check the status of my order. DO NOT ORDER FROM THEM!!! I believe they are a fraudulent site!!

Tip for consumers: DON'T USE THIS SITE!!! No response to emails! They will not send your item! They will take your money!!

cindyl8
1 review
1 helpful vote
7/9/13
Do not order from this site. I wish I had seen the previous reviews. I got the wrong colour and size and they refuse to refund or exchange the boots but do promise to give me a big discount on my next order! What next order? FOOLS.
quynht
1 review
2 helpful votes
3/26/15
I ordered my ugg boots on Feb 15,2015 . And it is now March 26,2015 AND THEY STILL HAVENT ARRIVE! I should've known when they had provided no number and haven't respond back to me after 30 emails I sent them.
rachelb2
1 review
1 helpful vote
12/18/10
I purchased 2 pairs of UGG boots from this site as Christmas presents, they advertised 100% Authentic Australian Uggs. I ordered the boots and they should have arrived within 5/7 days, 7 days passed no boots I went on their web-chat facility and they advised me order hadn't even been shipped but they would be shipped the Monday! 10 days later i received my UGG boots only to open the black bin...
carolw6
1 review
3 helpful votes
1/16/11
The shoes were substandard and fell apart within weeks. I am also sure they are knockoffs.
tn1
268 reviews
1,630 helpful votes
12/22/10
It's a mighty useful site that has moved to: www.ugged.org Specifically, the hall of shame is here: http://www.ugged.org/blogs/ugg-hall-of-shame/
kenm8
4 reviews
5 helpful votes
12/2/10
Stay away! Website is registered in China! They sell fake Ugg's from China. Their email address is a hotmail account. Read the text on their website (or webside as they call it) and you will see that it's been translated through Google or something. If you decide to buy there anyway, remember that you were warned!
carolynb4
1 review
2 helpful votes
3/19/11
They are selling fake Uggs as real at retail prices. When confronted they said the best they could do was let me keep the boots for a 15% discount or send them back to China with tracking (over $30!) for a 70% refund. Obviously this was unacceptable so I filed a claim with my credit card company and was able to get a 100% refund (but I still had to ship the boots back to China at my expense.
latishae
1 review
0 helpful votes
4/18/18
Do not purchase anything from this company. I have been trying to get a refund from them since January and it's not April and still not refund. I'm in the process of trying to file a complaint with the Australian Better Business Bureau.
christies4
1 review
1 helpful vote
1/16/15
DO NOT TRUST!!! This is a fraudulent company and they sell FAKE merchandise. We ordered Ugg boots. Never on the website did they say they were in China. These boots are completely fake and are worth about 10 dollars.
janetw2
1 review
6 helpful votes
1/11/11
This is not not the site I orderd from and when I try to type it in here it says "does not exist". I orderd from Uggsbestsale.com where of course they advertised "authentic" Ugg Boots. The boots I got are not only FAKE FAKE FAKE they are an inch shorter than the size you order. They will not take them back, they will not exchange them and they will not refund your money. Their customer...
mayaa16
1 review
0 helpful votes
3/13/19
Never received the boots. I've ordered in october and now in march i haven't no notices of that. I've never received the confirmation by email of the order and also i've never received shipping shipping information. The website no exists anymore and it's impossible to contact them. Orrible, they are fake. Only catch our money.
kirstenl
1 review
2 helpful votes
1/18/10
Website doesn't mention that all shipments come from CHINA. Something wrong? Good luck. The boots I ordered were defective and also a little small. I wanted to exchange for a larger size (especially since they had a hole in them!) I was advised by the customer service agent to sell the boots to someone else and just re-order a new pair since they felt it would cost me so much money and time...
latishaw2
1 review
2 helpful votes
12/28/17
I ordered a pair for myself for Black Friday. I contacted them within 24 hours like it says to modify my order and pay the difference. Acouple of weeks later, I ordered another pair for my friend's birthday which was on Christmas. I can't find any tracking information and their customer service is really bad. I kept getting the runaround and was finally told about three weeks later, that my...
saram2
2 reviews
3 helpful votes
1/12/10
Over 2 weeks and haven't recieved my product. Attempted to cancel order 2 days after ordered when they said I must provide proof of payment, my credit card had already charged me. 3 days later recieved confirmation that boots were sent...after I had cancelled , but could not stop my credit card from charging. DO NOT ORDER FROM HERE.
chriso1
655 reviews
3,169 helpful votes
10/11/10
At the time of writing (October 2010), winter is almost upon us and sadly, it's time once again for a bunch of anonymous Chinese wholesalers to scam a fortune from customers in the west who are willing to take any risk so as to get a bargain. Last year, members reporting to the SiteJabber site alone had lost more than $5000 to these people. This is a very big, very successful business and it...
aa28
1 review
1 helpful vote
2/15/10
We just got news from TNT that the Uggs are fake and they distroyed our order. Also we maybe have to pay extra because we have ordered fake Ugg boots. I'll hope we will get our money back
sarahm5
1 review
1 helpful vote
8/17/10
FAKE UGGS I was looking for genuine Bailey button Uggs but at a decent price.On this occasion I ordered them from a site going under the name www.shoebox0.com. which came up when I searched for 'Genuine UGGs'. It turns out though that this site was a cover name for www.UGG555.com.I ordered grey bailey buttons at £71, free shipping.I first panicked when I didnt get confirmation email. I then...
akiq
2 reviews
4 helpful votes
11/18/14
hxxp://www.uggadirondackboots.co.uk is a fraud site. They deceive people that they sell UGG boots but they don't sell anything! All the products are fake! I paid 87.99 pounds to them online and they don't even shipped the merchandise to me. I checked their site's Domain Name online after I noticed this site probably is false, I found the site only created about 1 mouth ago, to appear...
chriso1
655 reviews
3,169 helpful votes
11/8/09
Currently redirecting to "uggaustrolia.com" and I'm trying not to laugh. Expect "eggaustralia.com" next. There's no end to these Chinese counterfeit sites, so be very careful. The Safe List is at: http://www.uggaustralia.com/retailstores/onlinestores.aspx
carolinef
1 review
2 helpful votes
2/16/11
Bought from this company at the beginning of February site has now gone down and unable to contact. The company has taken the money but not sent goods.
tarshonern
1 review
2 helpful votes
1/6/19
The website says after your payment is received, you will receive an email...LIES. It been a month and I haven't received anything. I have sent several emails and still no rssponse
leahk
1 review
1 helpful vote
7/4/13
This website charged me and its been over a month since I placed an order. Never got boots. The "track your order" button didn't work and when I emailed them I never got a response and now you can't go to the website. Do not use this website!!!
shellt
4 reviews
16 helpful votes
10/22/10
THEY SELL NOTHING BUT FAKES AND YOU WILL NEVER GET YOUR MONEY BACK STAY AWAY The refund info on their page is a load of rusbbish and they offered me a £10 refund for £90.00 boots. The boots look ok but are no where near the quality of a £100 pair of boots. The lining is synthetic, you can see the glue, the lining is showing in the stiches, the boots are 'baggy' and wrinkly' they are SCAMERS...
katd1
4 reviews
5 helpful votes
12/8/12
Fake company - uggbootshop.com.au based in China. Total scam. Do NOT purchase from this company.
sarahb6
1 review
1 helpful vote
3/29/10
The boots were faulty and the telephone number supplied to arrange a return didn't work! No response to emails and no way of getting new boots or money refunded! AVOID!
christinep109
1 review
1 helpful vote
12/3/17
realized it was a scam when I got charged more than I was suppose to and then read the fine print in broken english how I could not return for any reason. Also, they were going to charge custom charges to my account. Glad I caught it and reported it to my credit card company.
luzm
1 review
3 helpful votes
1/12/14
This site is a scam, I received a text advertising UGG boots on sale. I was misled by the site because it looked like the UGG store site. Then I received both boots in one box from Shanghai china, that alone was a dead give away that there were fake. I tried contacting someone through e-mail, as there was no number found anywhere. I payed a lot for these boots and they are fake, so.....
karenr9
1 review
4 helpful votes
1/14/11
Ordered Rosyln boots they arrived within two weeks but nothing like the picture on the web site. Boot shape was wrong and zips sewn on the outside of boot rather than the inside of the boot. So far no help with returning the boots or refund!
mikea7
1 review
2 helpful votes
12/15/10
They charged our cards twice and have not reversed the charge. We have not received any merchandise. The website is down and emails to them are bouncing back. The credit card transaction is in China. Do yourself a favor and don't even think about buying from them.
paulettec10
1 review
0 helpful votes
1/18/17
When I tried to return the fake boots I received the sight said to e mail them for return info and they never responded. They don't even show what the e mail address is you just hit send. No number or address anywhere to return them. wwwbestsales.com
aliciab
1 review
1 helpful vote
1/8/10
It $#*!ing Sucks! I can't believe they are FAKE. It took forever to recieve them in the mail! then i get them and they are FAKE! I shouls of just went to the store to but them but i was trying to get them cheaper! I have learned my lesson! Trying to return them is Bull$#*!!
patriciam1
1 review
2 helpful votes
2/13/10
I used this website as it advertised a larger range of genuine 100% sheepskin uggboots than I could find in London stores. When they arrived, they were a different length to the ones I ordered and they were not 100% sheepskin. They are lined with a synthetic 'fur'. I emailed requesting the postal address (all the writing on the outer box is in Chinese) so that I could return them and...
garr2
1 review
1 helpful vote
12/30/09
Be warned, this site is a complete rip-off. Paid £60 for a pair of UGG boots, they arrived 5 weeks later and were obviously fake. Very, very poor quality. The web site looks genuine but my advice is never buy from them.
karolk
1 review
1 helpful vote
6/30/13
I have been staring at these pictures for over an hour, I know they are fake but it isn't sinking in that the whole site is fake..... How can they do this???I don't get it. They also tell you how many they have sold of each style??? Yeah right, that is how many UGG Australia has sold.... I think NOT. I think it is so wrong that they are claiming to be UGG, if they were honest and claimed to...
lauriee1
1 review
1 helpful vote
1/20/10
Bought a pair of Uggs from this site. The shipment was received and it came directly from China (first sign of potential problem). The color of the Uggs were off and the quality of the leather was different from those found locally. I contacted them to return through the information on the website. I received an email back which was in very poor grammer (second signal there was a problem here)...
christopherj80
2 reviews
2 helpful votes
10/19/17
Sorry...I see and read about this company torturing animals to make shoes. Shoes!!! Ugh. This is unacceptable. History will judge them to be very wrong.
leef57
1 review
0 helpful votes
11/24/16
Ordered my boots for my wife for Christmas, order process was easy enough, but the to be charged £40 on top of the cost of the boots for postage disgraceful. Contacted the company and didn't get an email back. When the boots arrived seven weeks later got my parcel from this bogus company, and i had to pay another £20 on top of what i had already been charged for the boots, and now I'm going to...
brdam
4 reviews
0 helpful votes
4/11/16
I order a pair of ugg boots for my daughter from uggboots4all.com.au on the 21st March 2016. I paid for fast shipping 50 approx. and they didn't arrive until the 11th April 2016. They came in a clear plastic bag no box no leaflet on how to care for them and items can not be tracked you just have to sit and wait and there is no contact number on their site. They are not genuine UGG boots as...

Tip for consumers: Don't buy.

sental
3 reviews
3 helpful votes
6/14/12
Last year I ordered the nicer version of the tall UGG boots for my husband and paid the extra money for the reinforced toe and the thicker, outdoor soles. I received the cheaper version of the UGGs without the reinforced toe and they had the thinner indoor soles (they are essentially tall slippers). I've ordered hundreds of things over the internet, so this should have been a straight forward...
sarahw6
1 review
1 helpful vote
3/20/10
DO NOT GO THERE! We ordered a pair of boots...then had to wait for a month before they arrived. I emailed them 3 times to find out where the boots were...without response until the 4th email,when we were told they were in China..... When they finally arrived,they SPLIT after one weeks wear! When I emailed uggbootsaustralia , Victoria informed me that the boots were only guaranteed for a weeks...
kerryb2
1 review
1 helpful vote
1/21/11
Should have known better!! placed order on 6/12/10 more money than agreed taken from card - tried to cancel order no luck - received mail on 30/12/10 saying boots not in stock select another pair - asked for refund still waiting. Now just get an out of office message response to my emails and am asked to wait with patience!!! STAY AWAY FROM THIS SITE.
elizabetho33
1 review
3 helpful votes
12/2/15
Ordered a size 3.5 for my daughters birthday. They sent a size 7.5 and have tried to fob me off since. They offered a 8% refund and said I can sell or give the wrong boots to someone needy. I'm now left with a pair of boots that are no good to anyone I know and like the previous person have also found out these are not even genuine ugg boots. This company dupe you into thinking they are...
sarahs14
1 review
1 helpful vote
6/7/13
I ordered merchandise, and received a package after credit card was processed. Problem: merchandise sent had no return address (other than label"China"),order no. or paperwork enclosed. Moreover, boots were 2 different sizes! Have tried numerous time to contact the site on both the phone and email given, but to date no response has been forthcoming. Guess they just took the money and ran.
tinab2
1 review
1 helpful vote
11/26/10
Rubbish site - fake uggs, from China. Tried to stop order as they sent email confirming my order with WRONG size ....and blamed me, loads of emails and wasted energy . DO NOT USE They have charged me shipping ,very disatisfied customer
marnoim
1 review
0 helpful votes
5/29/17
Be very careful dealing with this company!!! Expensive and product poor. Their website advertises that they are in Melbourne and dispatch within 24 hours - I live in Melbourne and the products arrived 11 days later and they sent one incorrect size. They only returned an email when I threatened that I would contact my credit card provider. They offered to send correct size but did not...
robertc
1 review
1 helpful vote
2/17/09
missing uggs - I have to say that this site must be one of the poorest sites around. Delivery of items i ordered just hasnt happened. Having emailed this company at least 10 times i have been fobbed off 10 times. They have a cheek to blame their courier, as if thats my fault. Basically what i am saying is DO NOT USE THIS SITE.
denisej126
1 review
0 helpful votes
2/13/20
I ordered a pair of Ugg boots and was sent a Dior belt. The company agreed to refund me half of my back. I never received a penny, THIS SITE IS A TOTAL SCAM - DO NOT BUY ANYTHING!!!!!
chriso1
655 reviews
3,169 helpful votes
11/5/09
Writing in November, 2009, this site has changed its appearance since last month, when it was identical to the site I posted about here: http://ugg-hall-of-shame.posterous.com/chinese-puzzle-4-a-double-at-least-whammy. There are or were many of these Chinese counterfeiting outlets in one network. The new design is an attempt to look like the genuine UGG® Australia site, by stealing their...
rm4
1 review
1 helpful vote
11/18/10
Do not, repeat, do not order any Uggs from this website, they are fake!!! I ordered a pair for a friends birthday, once delivered (from China) they were totally different colours to each other (were supposed to be Chesnut). I have emailed hundreds of times and they sent me an address to send them back to, which i have. Its now been 10 weeks and i still havent received my refund-not good!! ...
albertom
1 review
1 helpful vote
12/3/10
I managed to escape from this scam website just by luck. Infact after having placed the order I did not get any confirmation by e-mail and this made me suspicious along with the fact that there was no tel number available. Next day I tried to chat but no answer and I decided to block my cc. Stay away from these thieves, as good lesson for the future before making purchases on unknown websites...
paulam5
1 review
3 helpful votes
2/25/10
The most negative online shopping experience I have ever had. I did not like the boots and wanted to send them back but they would not give me a return address at first. They finally did and then I never received my refund and they do not respond to my e-mails. DO NOT EVER BUY ANYTHING FROM THIS COMPANY. Also, I think the Ugg boots are fake.
edithj4
1 review
2 helpful votes
10/2/12
don't buy from them, they sell fake UGG boots claiming that they are authorized seller, I have bought a pair they came in, very poor quality, no sheepskin just some synthetic material. I emailed them and demanded full refund, they replied that they will give me 5% discount and I can keep my order, I refused!!! DON@T USE THEM!!!
jj18
1 review
4 helpful votes
2/16/11
This website processed my credit card payment and then determined that the sizes I had ordered were not even available. I am trying to get a full refund, but all they are offering is "different sizes".... wtf???
rusanag
1 review
1 helpful vote
4/7/10
I've just received the item ,firs of all I ordered it in black colour but receive it in brown,second I'm not satisfied with the quality this is NOT genuine ugg boots.It came in the badly damaged box.
angelan1
1 review
1 helpful vote
2/17/10
I ordered a pair of tall braided ugg boots in sand, what I got was short, plain , cheaper,chestnut boots instead. I informed them of the mistake and they asked me to email pictures as proof, which I did. They then informed me the boots were the correct size, so I should just keep them with a 20$ rebate. I told them I didnt like those boots, I wanted what I ordered and paid for. I have not...
chriso1
655 reviews
3,169 helpful votes
2/3/10
Clumsy attempt to throw a site together and hope it looks authentic, which it doesn't, not even remotely. They can't even get the name right - is this uggbootsuggboots.com or uggbootscom.com or Uggbootscom.com.com? It all depends on what page you're on. Several of the photographs are of obvious fakes, they couldn't even be bothered to steal better images from an authorized site. Other...
joannes2
1 review
2 helpful votes
11/3/10
Absolutely terrible, don't buy from them, they show pictures of real UGGs then send copies that are terrible quality and smell. They say you can return but you cant, they just ignore your emails and refuse to tell you the return address!!!
audreys1
1 review
2 helpful votes
7/15/13
It says it is a UK website but then you get charged in US$. And clearly fake when you receive them they smell of paint and clue and the sheepskin was all fluffy and peeling off. I bough them for a gift for Christmas but took them a month to deliver so they were late and tried to contact them 5 times no answer. A waste of a £ but completely my fault as Ugg NEVER do discounts if they are real...
juditha1
1 review
2 helpful votes
5/18/11
they take your money but don't send your goods
roses
1 review
1 helpful vote
12/3/09
Don't order Ugg boots from this website. They sent TWO different size boots and the insoles were different colors. I had to close my debit card because they charged me more money than advertised and then refused to refund my money. They kept saying they thought they credited my account, however they didn't. They wouldn't credit my paypal account either. They also would not provide an...
shaniqah
1 review
2 helpful votes
3/10/10
They are fake and they are horrible!!! They are liars and they will NOT return to you no matter what you do I even sent mine back because they were $#*!ty and looked fake as hell and they didn't give me my money back. It took me a month to get the return address from them and then they denied that they gave me the address.DO NOT BUY ANYTHING FROM THEM!!!!!! I emailed them about 20 times and...
katherineh2
1 review
2 helpful votes
1/3/11
I agree with everyone online about this site I ordered boots and they were returned for insufficient address. I have written several times and the have not responded I am out the money and no satisfaction.
sallyh4
1 review
1 helpful vote
4/3/10
i bought some ugg boots off this website. the website stated that they were 100% genuine, they had all ugg boots available for sale and they had good reviews from customers so i went ahead and paid for them with my card over the net. a few days later i still hadnt recieved a tracker number or a confermation email so i was starting to get a bit woried. 6 days after my purchase i still hadnt...
chriso1
655 reviews
3,169 helpful votes
4/16/10
Chinese counterfeit products, from an unusually badly made site too, at least at the time of writing (these sites tend to change design frequently, though). Not even worth taking an in-depth look here, it's a run-of-the-mill phony operation and may well not even be a dealer; it may be an operation that simply takes your money. You might get something wearable, but why risk it?
robinw2
1 review
1 helpful vote
1/20/10
A fraudelent site from individuals in China trying to rip off the public at large with cheap fake UGGs. DO NOT LOSE your money by ordering from them... you will not recieve the items you believe you paid for ,but cheap imitations of the real thing.it's a nightmare!!!!
greggp
1 review
1 helpful vote
5/17/10
If you buy from this site you will be sorry! I got taken and when I found out the boots were fake I tried to return them...they will never answer your email. Since I could not return them I gave them to my daughter. She wore them once and the lining came out.
kenk1
1 review
1 helpful vote
12/18/10
Do not puchase from this website, never received what I ordered, no communication what so ever, no confirmation e-mail for purchase and so-called customer service is conveinently experiencing operating problems on a daily basis, no phone number and/or address, misspelled words throughout the website, additional International charges added to your account, do your homework first, look for a...
janey36
1 review
1 helpful vote
2/1/17
Received the wrong pair of UGG boots and no one from the company is answering my emails. And now their website isn't working and it tells you to click on it several times. Lesson learned if it's too good to be true it probably is!!
heithm
1 review
1 helpful vote
3/9/10
To my fellow online shopper's, this is the absolute worst company ever! My wife ordered a pair of Uggs on Feb. 14th. The company charged my credit card twice, sent us a pair of boots that were damaged ( the stitching was undone when she opened the box). It took three weeks to get the boots. Well I sent the company a email with pictures of the damage and one minute I think the situation is...
chriso1
655 reviews
3,169 helpful votes
10/16/09
ALL such businesses sell only counterfeits. Please also see: http://www.sitejabber.com/forum/advice-on-websites/can-anybody-tell-me-about-www-uggfactorystore-com/37
emmab1
1 review
1 helpful vote
2/8/10
I have had 2 pairs of ugg boots from this site and both of which have arrived within a couple of weeks and both have been correct!!
sharynd
1 review
2 helpful votes
10/24/10
If it seems to good to be true it probably is. I should have done my homework before ordering from this site. The boots arrived 1 week after I placed my order and they are obviously fake. The stitching is bad, glue shows where the soles are attatched and the fit is poor. If you want UGG boots, pay the price for for the real ones and you won't be disappointed.
danc46
3 reviews
38 helpful votes
12/24/13
I received an unsolicited promotional email from them. The email looked well designed (for a scam) but generic and had poor spelling and grammar. So i googled this site's reputation and found people on Yahoo Answers who reported being scammed by them. Apparently they put up an authentic looking shopping site, collect a bunch of orders with pre-payment, then abscond with the money and change...
kathrinb
1 review
1 helpful vote
1/14/10
i got my chinese fake UG(G)ly-boots today. :D Yeah, well... they are not bad, not good either..., it is not the ordered colour, size (one smaller..), it´s plastic and smells really strong (glue??) but they looks better than i thought. i took pics of it but can´t load it up. so, my result, its a pitty ´cause of my nice 65 euro but i can live with it..
irinak2
1 review
2 helpful votes
11/22/11
NEVER!!! NEVER!!! NEVER!!! never use this site!!! i ordered boots from them - they charged my card - after that i got the email saying that they do not have those boots anymore, offered me to choose another style. I said that i would like to get the money back instead. They sent me the email saying that i should pick up another pair of shoes - i spent two weeks asking them to return the money...
janb1
509 reviews
1,133 helpful votes
12/5/12
...and another counterfeit scam fromChina....