Two days after leaving this review I once again had the same issue! After THREE HOURS it finally finished updating. I went to YouTube to watch a tutorial on changing the settings, clicked on settings and got "update available". This no more than FIVE MINUTES from waiting THREE. HOURS for an update. Tried to contact Samsung service, all I got was an automated response trying to sell me more...
“worst decision I ever made IN MY LIFE getting an Android phone.”
My Android phone is the slowest phone ever. A Samsung Galaxy Sky Pro. It takes FOREVER to load a page, typically getting timed out waiting for the page to load. Now, to my amazement, it has gotten even worse. It automatically started to download a software update. You note I said "started". After more than two hours IT STILL ISN'T FINISHED. I can't even use my phone while it is downloading. I try to open a webpage, nothing. I try to open Chrome, timeout. IT HAS BEEN TWO HOURS I CAN'T EVEN USE MY PHONE BECAUSE THEIR AUTOMATIC DOWNLOAD IS STILL TRYING TO DOWNLOAD AND HAS TAKEN OVER MY PHONE, MAKING IT TOTALLY USELESS.
I have been fed up with this phone for some time, but this one really burns me. An update to make my phone go even slower than it already was! Once I get my tax refund I'll be buying a REAL phone, an IPHONE.
Android is GARBAGE!