As stated I would add to the update if things changed. Since my first review over a year ago the Skadate team has been helpful and responsive. There has been a few additional plugins made by developers. Additionally Skadate also made a few custom modifications which were delivered on time and worked as agreed. As before, I will add to this over time.
“Sad software purchaser - update”
• Previous review
Since the original review support has increased. The site has been stable for a period of time and Skadate has been generally responsive to issue submissions. We will continue to monitor and provide feedback in a couple months. If support continues as it has in the past few months, we may update the number of stars originally provided. There is a number of items still to address, however, as stated their response has greatly improved since issuing the original review.
“Sad software purchaser”
• Previous review
In the beginning all seemed fine. Great sales process, addon seemed great, and there is lots of them. Although lately their hosting server has been down many times, and many time the server runs very slow, or your see an message he server is out of resources.
They suggested I get a real hosting package, so I did. They stated they would move the site for free due to all the troubles. Today is the third day my site is offline. Like they no longer care. I'm so sad and angry and do not have the know how to fix it. I've spent thousands getting trademarks, hosting, software, and marketing.
I fell as though I'm losing everything invested due all the down time experienced with Skadate.
Super sad customer. Hate to move software vendors, but am not sure what other options there is.:(
My review may improve if we could get smooth running for a few months, its been a few years of constant management.