We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Online Businesses Reviewed on Sitejabber for "shop" to "shop"

marcom81
Marco M.
1 review
2 helpful votes
1/8/18
40 days in, no status updates or shipping information. I am now taking to messaging up their social media sites as a second to last resort. Will be cancelling transaction through credit card next if they don't respond.
clarar37
Clara R.
516 reviews
483 helpful votes
1/12/19
A great alternative to cleaning your skin i reordered it again and its came with a organic cleaner and no batteries with this one the circular motion does indeed get behind the nose and gets all the trapped oil and makeup
ericam13
3 reviews
6 helpful votes
5/1/14
So good! I ordered some really outstanding items from them! Most sites now and days don't send you quality items. What you see is what you get. Has to be one of my of my favorite sites and that says a lot seeing I only shop on designer sites. But I must say if they can ship faster that would be my only wish. 1-2 weeks is normal but once you shop with them your going to want everything the next...
margareto18
1 review
0 helpful votes
9/4/15
Do not order from this site. They won't ship your item.
michelec47
1 review
0 helpful votes
3/29/17
They're always helpful with what I'm trying to find. I can rely on them. I'll always trust them and I always do business with them.
hannahs248
1 review
0 helpful votes
7/21/20
The shipping was super fast, I received it in 3 days. The item was fine in terms of quality, but it wasn't really exactly what I was expecting. I guess it doesn't look the same as in the photos with the model. They also do not accept returns on any discounted items apparently, which is the dumbest thing I've ever seen a business do, so that is worth noting if you buy from them.
mandyfrl
1 review
2 helpful votes
7/30/12
"Very pleased with service and dress. When I e-mailed about the arrival date, I heard immediately from customer service. They provided updated shipping information. The dress is of superb construction and design. I was pleasantly surprised at the the dress. Extreme care had been made for minimal crushing during shipping."
sharim30
1 review
1 helpful vote
4/16/18
Came across shoppsie.com which offers online shopping, deals and coupons from a decent selection of stores. Coupon sites are a fickle game but this one deserves a mention as the coupon code I used actually worked and there wasn't 500 codes listed that I had to go through to find one that wasn't expired.
lawrencew170
1 review
1 helpful vote
12/21/19
Verified purchase
My online experience was flawless. The level of attention to detail made my purchase worry-free.
mikeb893
1 review
0 helpful votes
4/22/19
Do not do business with this sketchy company! They spin you around for weeks and weeks with emails and delays and false claims of helping you get a resolution to your problem. They claim to have dedicated program with "service after the sale" but they don't even come close. They also state they have 100% United States based customer service yet I never spoke to a person (and I spoke to a lot of...
sunilr21
1 review
0 helpful votes
3/31/20
This is a very good online shopping store in india. Fast shipping and easy return policy. Customer care is very responsive. I like this website very much.
cp30
2 reviews
5 helpful votes
3/11/14
I ordered yarn from them, 3 sets of each color. My order only came with 3 sets of 2 colors. Apparently if one of your items is out of stock they will still send the rest of your order (still charge you shipping) without any warning and then only tell you they only shipped a partial shipment after it's already been sent. I ordered from them because they supposedly had that color in stock. The...
reniap
1 review
0 helpful votes
2/12/18
The products we're delivered February 8... Fast delivery dat fast. Was not long at all. I ordered on January 1st. Delivered Feed February 8th... EXACLY 1 WEEK
sherinel1
1 review
0 helpful votes
7/14/20
Verified purchase
Shipping was delivered fast and I love my shoes it fits
stacyanne
STACYANN E. – S&E Retail Expo Rep
Thank you so much luv.
nicoles767
0 reviews
0 helpful votes
8/11/20
Missing items way too many. And they are common items that my husband purchases weekly. Going to go over receipt for it seems off as well. Corporate is missing out on dealing with these issues and not handling this appropriately. It makes me want to shop at a completely different store. For they are ignoring people being ripped off!
erickw13
4 reviews
7 helpful votes
5/31/19
Its a southafrican supermarket opened here in kenya.am so much pleased with the way this people arrange their products on their shelves. Its so cool. Their products are very affordable and you'd walk out smiling any time you go to do some shopping to from place
teenam1
1 review
0 helpful votes
5/20/15
WHY HAVEN'T I GOTTEN A RESPONSE ABOUT NOT RECEIVING MYSHOES... OR MY REFUND and they didn't accept paypal so i just got ripped off but i won't stop til i receive my 40$ back i don't have 40$ to just give away
carissaw2
1 review
3 helpful votes
2/7/18
I was skeptic about Ruby's because a review said their dresses are not authentic. Curiously I checked the manufacturer websites for the dresses I was looking at. Interestingly the manufacturer websites I checked all had Ruby's listed as a verified and authorized retailer for their brand. I then realized Ruby's only sells Authentic Dresses. Once I was confident to make a purchase, I bought...
jennl30
1 review
1 helpful vote
1/8/19
Placed my order in September and have been trying to contact them ever since. They hang up on me every time I reach them or tell me their systems are have been down for 5-10 minutes and that's why I haven't received my order. Don't respond to email.
larisan
1 review
3 helpful votes
5/12/10
I order earrings which was cost $157, they send me completely different! And I was waiting 3 weeks And did not except return! NEVER EVER BUY IN THIS WEBSITE! I HOPE IT WILL BE CLOSE SOON! THEY ARE LIERS! POEPLE BE CERFUL!
kimberlyr511
1 review
2 helpful votes
6/11/20
I placed an order through shoprunner for 2 items from J. Jill on May 25th. It's now June 11th and I still haven't received my items. Every time I check tracking the delivery date is later and later. It now says delivery on June 13th. Over 2 WEEKS since I ordered these items! I really can't see ANY point in using shoprunner.
mohamedf30
1 review
0 helpful votes
4/17/20
Love this platform.It was easy and quick search. I strongly recommended this site to find products whatever you looking for
sophyt
1 review
0 helpful votes
5/19/16
Ordered a 'LimeCrime' lipstick in RIOT shade, turned up two weeks later and it was completely different to the one I bought directly from LimeCrime. Emailed to ask for a refund and a month later I've heard nothing back, yet my friend has. Company must be run by children.
sarahs360
2 reviews
13 helpful votes
9/18/17
I'm so extremely angry about this transaction. I saw an advertisement on IG for a straightener and fell for the scam! If it looks to good True it is! This company advertised as The Sales Guru gives you a coupon code for $5.00 on their legit looking website. Sends you an order confirmation, shipping confirmation a few days after the original order with a tracking #. Then the issue begins. The...
amandak385
1 review
0 helpful votes
6/24/20
I went on vacation for my birthday this unit came right on time and i was able to swim at the beach and my held up very well and i love the curls pattern i will be ordering another one
libertyb8
1 review
0 helpful votes
7/27/20
I ordered a new engine for my Seadoo, the customer service contacted me to verify i ordered the correct engine for my vehicle. The Customer service department was very helpful and polite. They answered all my questions and my shipment was prompt and on time. Love these guys, I will continue doing business with these guys for all my Seadoo needs,
ac96
1 review
1 helpful vote
7/17/13
Worse customer service I have ever had with an online business. Unprofessional, dishonest. Avoid at all cost.
caseyh28
1 review
0 helpful votes
11/8/16
I ordered a cell phone case from this company in early October, and still had not received it by early November. I understand China shipping can be long, but this company had no tracking information or anything. Upon calling customer service multiple times, they continued to tell me "sorry, our systems are down, can you call back in a couple hours". At this point, I'll let my credit card...

ShopShipHappy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

chirstys
7 reviews
29 helpful votes
6/19/08
Shopping cart is easy to set up and use for beginners and non-programmers - After struggling with aspdotnetstorefront, I was pleasantly surprised to find ShopSite's shopping cart e-commerce solution to be fairly easy to set up and use. They have these great icons which makes navigating the software easy and even a little fun. I'm still playing with the various features, but so far it seems to...
nehas140
1 review
0 helpful votes
8/8/20
They just keep lying. There is no Cashback, don't give your details. You keep calling the customer care several times yet their is nothing. Big frauds.
shopsmarterr
ShopSmarter R. – ShopSmarter Rep
Hi Neha,

Members can earn cash back by simply shopping through the links on our site. I apologize for any confusion. If you have any questions please reach out directly at Help@Shopsmarter.com.

Thanks,
Samantha
Customer Support Supervisor
ricardom99
3 reviews
14 helpful votes
8/26/19
As all cash back programs, IC Shop Smart is designed to profit from any unsuspecting buyer who incurs into using an online coupon for a percentage discount. The program snatches the buyer's personal and credit information with automatic enrollment through the process allowed by the very outfit from where the buyer is shopping. Let us say, i buy from Bedbathandbeyond.com a $12 item with a ten...
griffinw7
1 review
1 helpful vote
9/27/18
2 accounts i bought passwords were changed and one accounts mmr was brought back to zero wins because the account played with a convicted hacker. I do not recomend you shop from shopsmurfs as they have never answered me back even though it says 24/7 customer service and they are a huge scam.
danak132
1 review
4 helpful votes
2/8/20
Verified purchase
I saw the t in the shop. I called a week later. My size had come in. I had it immediately. So friendly so fast. Loved it all!
allisonb
6 reviews
26 helpful votes
4/9/11
I realize this site is just making money off of me recommending products to my friends but it is so fun to be able to share my new handbags with all of my friends and see their responses. I thought it was pretty lame at first but when I saw some of my friends buying what I recommended I thought I should get some pay back for the referral and the idea was pretty fun.
verdada
1 review
2 helpful votes
5/8/10
I ordered Microsoft Office from this website and the product was shipped to me from Shanghai, China. I asked to cancell this order and was told that I could not. I asked how to return the product and they did not reply. I then refused delivery of the product and had it returned to sender. When I asked for a refund they told me I needed to pay $30.00 shipping. This website advertises 100%...
allied23
1 review
0 helpful votes
10/21/19
I ordered a pair of shoes from this company on September 3rd. It is now October 21st and I have not received any email from them regarding my order being shipped. I have emailed them three times and they have not responded (even though the website says they will respond in 3 days). I am frustrated and extremely disappointed with this unprofessional company. Do not buy anything from them.
kg31
1 review
1 helpful vote
10/29/14
I got scammed as well and i cannot figure out how to get my money back
bobbis26
1 review
0 helpful votes
12/2/18
Ordered a Thanksgiving themed shirt in early October. Two weeks before Thanksgiving I received an email saying they were printing it. Eight days after Thanksgiving it was still sitting in Las Vegas. And whoever they ship with doesn't post updates so you have no idea where your stuff is. Guess I have it in plenty of time for next year. Never again.
jessd25
4 reviews
20 helpful votes
1/1/18
The WORST customer service I've ever experienced. I ordered some items and was told they were shipping to me. When received, a 40$ item was missing from my package even though they told me it was supposed to be in the package. When questioned, they changed their story and said it was sold out, I paid for it and never received it. They said they would send me a replacement product of something...
elenad11
21 reviews
24 helpful votes
12/17/18
I am a customer at ASOS for a long time. And unfortunately, I'm done with this company after they never figure out with my refund on $450-600. That's a lot of money for me. I dropped my three packages more than a month ago. They never receive my packages therefore no refund for me because I don't gave proof of postage. They couldn't even provide me with a USPS tracking number that they usually...
eriettam
3 reviews
5 helpful votes
1/12/13
Very bad experience. I bought a bag from the site. In the picture it was white and it arived in beige color. Threads were not well stiched and the bag was an expensive one. I contacted the seller 5 times, untill he answered to my email asking what was wrong with the bg, something i had already told him. He never anwered where i couldreturn the bag to get a refund, although in the site it quotes...
lyndec
2 reviews
0 helpful votes
8/19/19
Purchased a hair pin off this website and it was never shipped. I've emailed (only option available) customer service and getting no response whatsoever. Beware this site is a complete scam.

Tip for consumers: Scam

stacem1
1 review
0 helpful votes
5/15/18
Got what I ordered, it came quickly and without issue. The Swegway is perfect for my children they love it
jenniferg2
1 review
1 helpful vote
2/10/10
The site design is fine and they have a good selection of lamps. However, the ordering process ( & return process) is a bit of a joke. I ordered lamps in order to stage a house to sell. About a week later, I received an email stating that the lamps vendor was running behind on production and they did not know when my lamps would ship. So, I called the Customer Service number and told them that...
amandam152
2 reviews
0 helpful votes
10/11/16
Thanks to shoptadka.com i have got my first china phone UMI happy with product and their quick delivery option. Surely will shop from them again. Very soon
carolync95
1 review
0 helpful votes
12/29/17
I ordered a Boston Bruins shirt for Christmas in November. 3 times they gave me phony tracking numbers. Each time I asked for a refund I was given a new tracking number and told it was with the courier. Still have not received the shirt or the refund. I will be pursuing this further but wanted to warn others.
kennethm2
1 review
2 helpful votes
1/15/10
Don't send any money to them, you won't get anyting for it.
johnnyw113
1 review
0 helpful votes
8/6/20
This is a fake scam site. Not real tenda beware! They will just steal your credit card information
clairef15
1 review
0 helpful votes
2/16/16
In this day and age i need and love a bargain. You will find loads at Shopthebrands. On trend high street fashion with the bonus of free delivery. I have to admit im addicted. I follow there facebook page for new items daily! Customer service is very helpful and my clothes arrived well packed quickly. I will be back for more shortly. Take a look you will love it, my favourite is the Topshop and...
janw4
2 reviews
1 helpful vote
6/21/11
AMAZING! I came across shopthegirlsroom.com when I was looking for new clothes to wear on my honeymoon. There honeymoon section had everything from hats, sandals, lingerie, dresses, pajamas, shorts, jewelry- basically everything. The customer service was beyond helpful and I just felt as if it was my obligation to be the first to let everyone know how great my shopping experience was.
davidc687
2 reviews
5 helpful votes
2/26/18
They have never let me down and have even shown me ways of saving even more. I visit the site a few times a day just to make sure I don't miss any possible Hot deals.
katied197
1 review
0 helpful votes
7/8/20
Verified purchase
Buyer beware. I bought 2 full price swimsuits totaling $375 and I'm now stuck with a store credit. For swimwear, this return policy is not realistic.
tracer5
1 review
0 helpful votes
7/25/20
I ordered four tunics back in April and received them approximately 9 1/2 weeks later. When they arrived, they were not as described or pictured on their website. They were supposed to be a cotton/polyester blended tunic with 3/4 sleeves. I'm 6 ft tall and the 3/4 sleeves almost reached my wrists. The bottom of the tunics were supposed to flare out - allowing for more room at the hips. When...

Tip for consumers: Don't purchase from this site. The product descriptions are inaccurate and misleading. Materials are cheap and workmanship is poor. Returning items from the U.S. with a tracking number are cost prohibitive. The post office has a very small "Large" box that only holds ONE shirt. The cost to return would be over $60 per box!! Live and learn. NEVER again!

jonjelyng
1 review
1 helpful vote
2/10/15
Placed an order on 2/1/15, it is now 2/10/15, and no email with any notifications in shipping. Today made my 2nd time calling, and all I'm being told us the order "should" be shipping soon. This was my first and last time ordering from this store!
birgitw2
1 review
0 helpful votes
12/4/19
I placed an order of a pair of pants size S on DressOLook.com but received size XS (needless to say, these are too small). I emailed support (using email on the DressOLook's website) - no reply, I called the number on their site - disconnected. I did a little research and to find out that TrendWayDress was the one who charged me - so I contact them. I emailed *******@trendwaydress.com (email on...
angelad257
2 reviews
0 helpful votes
10/19/19
Verified purchase
This and That Boutique is my place to shop for everything from seasonal items to gifts for friends and family. They always have the best prices, amazing quality, and the items always arrive fast, even if it is a pre-order. Not to mention the owner and operator of this Boutique is amazing to work with. Heather is kind, patient, and is always working to make my shopping experience the best it can...
alyssaf17
1 review
0 helpful votes
5/11/17
Verified purchase
I have ordered multiple items from this company now and have never had any issues. I live in Halifax and therefore get my items shipped and they always arrive shortly (usually only a couple days) after purchase. There is always a personalized thank you on the receipt which is also nice. Thank you for making my online shopping experience so enjoyable. I would highly recommend purchasing from...
jantinah
2 reviews
1 helpful vote
1/20/18
I purchased the "Weekender" toilet from www.shoptinyhouses.com and paid $889 for it. I was expecting a proper toilet not a couple of cheap plastic buckets with a seat on top. The Porta Potty is way better value for money and you have a recognisable product. This so called toilet is a piece of junk. You still have to carry buckets with urine etc that are rectangular not even round. I contacted...
michellea587
1 review
9 helpful votes
6/17/20
DON'T DO IT! THEY stole from me $1000 USD and no benefits, I have been with the platform for over 3 years an only 1 SALE. SAVE YOUR MONEY!
kevinp601
1 review
0 helpful votes
7/2/20
Order placed with 24 hour tracked delivery. I had no update emails and so tried to call, message saying they have turned their phone lines off due to covid. They have chat though, but only if you're a Facebook user. I used the ticketing service and asked for an update and got a sarcastic response from someone calling themselves Aron, saying, your order should be shipped, we can only fit so...
jayd12
27 reviews
17 helpful votes
2/27/13
I ordered the Shoulder Strap Handbag for my wife from Shop To Be Green. For only $85 the handbag is exquisite and environmentally friendly, which is very important to Amber. The purse is made of Cork oak which is naturally waterproof, washable, hypoallergenic, scratch and stain resistant. If you like small compact handbags that are good looking, durable and eco-friendly-this is the place on the...
ritap37
1 review
2 helpful votes
3/6/18
I'm finding lots of products by smaller merchants that are not isting on Amazon. All the retailers listed have all the info, including phone numbers and addresses. Very nice feature. All the stores listed have https sites. :)
sandrat381
1 review
0 helpful votes
6/17/20
When a friend recommended Shoptomydoor early this year, I was skeptical cos I've had so many negative ordeal with Nigeria shippers. After much deliberation I decided to give the company a trial and they exceeded my expectation. I requested for a pick up and the items were picked from my aunt's place in New Jersey and delivered to my doorstep in Lagos, Nigeria. The packaging was superb, I...
janete137
2 reviews
0 helpful votes
6/10/20
I am doing a new kitchen and searched online for my knobs because of CoVid protocols. The possibilities were much greater than what my designer had in her showroom. Being able to order samples was great because I am one who needs to put my hands on whatever I am considering. I did end up with one of the five samples that I ordered, so that made things easy to check that off my to do list. Free...
eatons
1 review
2 helpful votes
1/13/11
Had to give this site a review. My kids lost their cable for the wii (I have no idea how they did this) and the cost for a new one.$59 from nintendo. That is robbery if you ask me. I found this site and guess how much...$5.00 and that was all I needed. Great site and they will get my business again.
lindar517
1 review
3 helpful votes
1/10/19
Usually i love to purchase the products online, Bcz we can see loads of variety in one screen. Recently i found the shoptug.com and i saw very beautiful winter jackets, order two jackets for me and hubby. Delivered on 10 days- Good Package - Very good Payment and website - Really good Support - Very Good I am satisfied with the shoptug and recommended.
melindae6
1 review
1 helpful vote
8/28/16
Have you checked out this little online shop?! Everything is so pretty! If you are looking for the perfect little gift or even something fun for you--this is the PERFECT shop. Beautiful stationery, fun gift wrap, unique gifts for your kids or your home, you'll wnat to buy it all! They're instragram feed is amazing as well! And why not support a small business?! Check it out:: shoptwigco.com
kimk461
1 review
0 helpful votes
8/10/20
Verified purchase
Very quick response great information on the add, can't wait to see it. As I require specific dimensions this looks perfect
Reason I chose this business: It came with the fridge
Reason I chose this product: The size and dimensions to fit in my VW transporter I have limited width bwhingvthe front seat and the bed arrangements
neerjam
1 review
1 helpful vote
6/21/19
I ordered a Laptop and Google VR from two different USA stores using SHOPUSA, experience was good and no hassle. I didn't feel any difficulty to get products from US. Support also helped me when it is in transit and for clearance process. I felt little scary when packages are with customs for clearance. Almost they taken 3 days to give green signal for my packages. Even though delay happened...
ethelm25
2 reviews
2 helpful votes
1/21/19
My friend Debbie and I went into the Versona store for women on Sunday, January 20,2019 at 12:32 pm. No one greeted us as we enter the store, however there were three women standing in a circle talking. As we shop I found a pair of earrings that I wanted to buy. I looked around for a sales clerk and notice the three lading still talking. We had been in the store for about 29 to 25 minutes and...
matth309
1 review
0 helpful votes
10/1/19
My daughter ordered from this site and they never shipped anything, I emailed and tried calling company no answer back, they took my money and never shipped anything she ordered! It's a fake site
alana207
2 reviews
5 helpful votes
9/20/19
I bought a fitness watch from myshopwalla.com having been attracted to their product by their Facebook advertisement. I received the watch about 3 weeks after the order was processed. Frankly, it looks like a very nice item. The problem is one needs a smartphone to program the watch. I don't own a smartphone nor do I want to own a smartphone so I decided to return the watch. In addition, I was...
williamw1434
1 review
0 helpful votes
6/15/20
Bought some dewalt tools took for ever I tracked all the way to the house it said they were delivered I went outside no tools looked in the mail box n there was a little package in the box it was some dust masks from China. I looked up the tracking number on china post the first letter on my tracking number was L the last 2 were cn I looked that up they call that an epackage I looked that up n...

Tip for consumers: Dont get nothing from these people if u cant call the business dont deal with them

carolinev
2 reviews
1 helpful vote
1/26/13
Sent my order out quicker than expected. My daughter loves her birthday gift. The sweater is good quality, very soft. We really love there designs will buy more.
briane554
1 review
0 helpful votes
WSS
8/1/20
Today, August 1,2020, I visited the WSS located at 8236 S Gessner Rd, Houston, TX 77036. As I walked in the store(with my 12 year old son), a staff member and a Harris County Deputy stood by the entrance. The staff member spoke and said "Welcome to WSS" and my reply was thank you. As my son I walked towards the Jordan brand items, I found a pair of all black Air Jordan 1 mids that I wanted to...
olivers84
1 review
0 helpful votes
11/18/18
I own a women's salon, my business was not doing so well. So, I planned to take my salon online to provide the women in our city with salon services 24/7 right at their homes. I was searching for a suitable company to design my online store & application, then I found Gentack of Shopygen. Initially, I thought the costing was little bit on the higher side, but when I researched other platforms....
mohameda300
1 review
0 helpful votes
8/7/20
This is a scam. It shows that I have 105,000 point when I try to redeem it it shows my balance is $0.13 what a jock
rossh94
1 review
0 helpful votes
7/7/20
Do not I repeat DO NOT buy from this company. Has taken over 4 months and still yet to receive my item. Have sent many emails with petty responses. No help what so ever. I have asked for a refund and still no reply after 2 emails asking for a refund. Absolute RIPOFF!
janetk417
1 review
0 helpful votes
5/1/20
Shopyzaz is a scam! I bought from them and the receipt was sent from Shopify. I contacted Shopify about two weeks ago because I hadn't heard anything and when I went back to the site I couldn't find any way to track my order. Shopify told me to contact Shopyzaz. I emailed them at the address listed on the site but never received a reply. I have already been in contact with my bank. This is...
reejala
1 review
0 helpful votes
2/29/20
Order #29710. Done on 10/09/19. Didn't get yet, no tracking id provided. Tried contacting many times, no reply. Mails, messages, calls, no reply at all. When I complained in message, I got blocked. Feels cheated, beware of these people, they have pathetic customer service. Guys, there are better ways to make money... how long will u block profiles? How many will u block?