Tip for consumers: Make certain you get a second quote from alternative lawyers for the same work.
Tip for consumers: Useful website and forum, but beware of the admins!
Tip for consumers: Perhaps they are more open to exchanges than refunds. Make sure the item you want is truly what you like, if in between sizes, go a size up and have it altered accordingly.
Tip for consumers: Make sure you put your phone number down and an email that you look at everyday.
Tip for consumers: If your wife wants you to go to the showroom, go. I wish I would have. You might be as impressed as I am with the furniture.