We’re in this together! Stay safe with our COVID-19 guide
We’re in this together! Stay safe with our COVID-19 guide
Tip for consumers: I got great pictures with less expensive companies. "You get what you pay for..." doesn't work in this situation if you get a horrible photographer. If you notice its not goingvright, stop & ask for new photographer. Ask them to possibly see it on a computer blown up before you leave so you won't go through this experience.
Tip for consumers: Don't order from here
Tip for consumers: Do check the search function and customize it according to your needs.
Tip for consumers: Add product into compare tool and find every things about the product you want.
As discussed multiple times, the issue with your order is that you chose the slowest and cheapest possible shipping method and made no mention of a shipping deadline, even though we explicitly request such information during checkout. Additionally, your second book had formatting issues that had to be fixed, else your cover text would have been chopped off.
To review, your orders were placed 2 business days apart (1/31 and 2/4), and shipped 2 business days apart (2/7 and 2/11). They arrived in 6-8 business days, exactly as we state on our site. They arrived on the same day due to sorting efficiencies by USPS because, again, you chose the cheapest and slowest shipping method possible.
Had we been notified delivery was time sensitive, we would have offered a shipping upgrade to accommodate the deadline. We did everything exactly as you asked in your order - produce a book quickly, and got it to you with as little shipping expense as possible.