I still suffer today mentally and physically from what this office did to me. It's taken me 9 months of waiting for a Clear Choice Center to open in my area which they finally put one up in NJ without me having to fly to a different state to get what I wanted to begin with which the old surgeon Dr. Bullock said he could do but talked me out of because in all honesty he lied telling me I was not...
“Broke my heart & my smile!”
Took me over a month just to get a consultation, the receptionists made many mistakes causing me to have to call back . Starting day one they overcharged me and messed up setting up another app. Month later for immpressions. Had to coordinate Between Dr. Bullock surgical procedure with his friend Dr.Garin's office for a surgical procedure when i was origanally told it was all done under one roof. It was not! Since no body was doing this and i can't do it my self coordinating their schedules I had to keep calling again. At the last minute Advanced Dentistry called saying 2 weeks would not be enough time for immpressions could I come in the next day, so i did. This was all written up to be done in 4 sections at the origanal app. One being for my immpressions 2 weeks before surgery was told to me it would be cancelled by receptionist Darlene and would be seeing them after surgery to go back to Advance Dentistry after surgery in another office because Bullock liked to put his own work in. I thought that was a bit strange 12 extractions under anesthesia not really up to driving around after surgical procedure to another office in pain not hearing him explain how to keep clean while healing . Next thing i get a call to be squeezed in for 2 fillings when all bottom work was going to be done after surgery because I've been feeling deathly I'll needing to get all the bacteria out first. The day before I called for only a 2nd time to talk " with the doctor" to confirm everything because what i really wanted was the clear choice procedure he talked me out of saying he felt it wouldn't work needing extra bolts to secure top, after thinking about it and having 2 more crack on bottom before seeing him again I tried to say i felt bottom would not hold up either with root canals , fillings, still leaving me without 4 back mollars to chew. He got so mad that i called him 2 times, I had to call the receptionist many times because it seemed like they forgot about me and wanted me to do the scheduling, but how would I know what their schedules were like. The conversation went from simply explaining my thoughts before surgery in case anything needed changing he got furious and told me i was pissing him off and not to call again. Mean while i had 2 fillings being squeezed in the next day and again not a day goes by where I'm not sick. Especially to fill in 2 teeth that was squeezed in on the origanal day he was doing my immpressions took all of 5 min. And that was then splitting the work up from the 4 sessions to 5 And god knows how many more and loosing track of the other app & the origanal price. After making a mistake first day. I woke up feeling sick after cracking 2 more bottom teeth that night and honestly called was in tears said i did not want to be worked on until all the loose teeth and decay was out of my mouth. So from calling the day before and making him so mad at me he would have done those filling even though supposedly he was furious and i was honestly sick just wanting the surgery done first the way it was written up. My insurance was paying for a nice amount and was good to go for my surgical procedure. Day after i called out for the 2 fillings when he was so mad at me to begin with I get a knock on my door from UPS! Having to sign for a paper he wrote refunded most of the money and had all work and cancelling my surgical appointment with Dr.Garin's office. I sat and cried for weeks after waiting 2 months & years for me to be able to smile again and most importantly eat healthy food that I'm unable to eat like this. He still never refunded my money for the xrays which when i called several other dentist no one will use another dentist xrays! That's a fact! I thought i didn't cancel this he did I spent few hundred dollars for those xrays.i feel i should be entitled to all money owed when they are useless anywhere else and he cancelled not me. I still had every intention of having surgery and bottoms fixed. He was already PAID 2,300 deposit ! But what upset me most was that letter was written after i called out for the fillings which I tried to tell him before he so rudely said mean things making me cry. He stated in the letter I stressed him out so he felt it was best not to treat me. But if i had shown for those fillings even though he felt that way he expressed the day before he would have done them feeling this hostile when i thought he just had a bad day when we talked but no he was serious as the the heart attack im probably going to have from all the infection in my body that keeps me very sick everyday, and who was he to cancel my surgery and why did Dr. Garin's office blow me off leaving me stranded 2 weeks before surgery. I just finally found a real Clear Choice Center New just opened in Mt.Laurel. they did a complete scan around my head that did not hurt at all or loosen more teeth like all the bitwings did. And told me i was a canidate for this Clear Choice procedure without extra bolts top nd bottom. However they dont take insurance so I'm still trying to figure out how im going to afford this now doing top and bottom knowing in my heart those root canals would never last and at at that office the his work saving my bottoms this was way is more expensive then surgical immpressions and dentures. But it last a lifetime stronger then your own teeth never having to worry if root canals would last or fillings would need root canal not worrying about denture cleaners or paste ever in my life im still young i dont want to feel like im 90 years old.. i was told they did Clear Choice and i don't think he did I think thats why he talked me out of it or he sure didn't know what he was doing, surgery of this kind being done in an office Clear Choice Center was like a hospital for teeth, he talked me out of it and my insurance would have covered over another10,000 providing I used that office. So there you are. You decide ,would you like to be spoken to like child and cancelled 2 weeks prior before changing your life that you waited years for looking forward to all my prayers being answered! I have to say Clear Choice very proffesional they call to check on me but I'm still sick and i don't have a clue without insurance helping out what I'm going to do. I've never in my life been talked to or treated like this or had a cancelled of my surgical procedure 2 weeks before surgury RATING FOR TREATING ANY PERSON LIKE thTHIS 0 ! Unprofessional for a Doctor i would say. I've never been treated like this ever!
