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Online Businesses Reviewed on Sitejabber for "nort" to "nove"

danielt10
1 review
2 helpful votes
1/13/12
well today they call themselves northcacebing.com, they did not change their URL it's still .northfacejacket-outlet...STAY away, they obviously a bunch of Asian people that can't read or understand English (i'm not racist, I'm part Asian) they are playing games... do not buy anything from them, I did and I'm still regretting it, they advertise things and send stuff that does not correspond...
jackw327
1 review
2 helpful votes
10/19/19
PayPal notification email shows: Charge will appear on your credit card statement as "PAYPAL *SHOPIFY SHO" Payment sent to *******@hotmail.com. Email to cancel the order with no response. File dispute with PayPal...
dianes46
1 review
1 helpful vote
11/21/14
You are correct !!! Don't buy from this site....jacket was miss marked on size...I ordered a XXL woman's Northface Jacket including a fleece it is maybe a Med....Cannot get my money back nor will they exchange..I waited 5 weeks for this jacket that I cannot wear !!! To top it off the zipper sticks...My rating is a BIG 0..failing the consumer...
michelles14
1 review
1 helpful vote
11/7/14
I also purchased a jacket for my partner in November 2010, have continuously been trying to contact them; I have received the occasional email response but today the emails are not going through. The company is definitely based in China and there is no way I will be getting my money back. This company has changed names at least twice since November. Take it from me, if you are buying a...
jesusm17
1 review
2 helpful votes
1/21/13
Yo compre en dos tiendas que venden chaquetas The north face pensando que eran originales pero son copias.En una de las tiendas no tenian lo que compre y me devolvieron el dinero un mes despues,he tenido mucha suerte.En la otra tienda he recibido las chaquetas,pero son copias,de mala calidad.No comprar si no es "genuine".Las dos tiendas proponian pagar con paypal pero no funcionaba.Si no...
mikem532
5 reviews
5 helpful votes
2/23/18
We had our front door repainted, after which the lock was stiff and wouldn't open from the outside if locked inside. We made an appointment with this company after finding them online. The locksmith arrived on time so that's good. A smooth talker he was, which should have put my guard up. He quoted $350 for 15 minutes of work but agreed on $300 if I paid cash. He did fix the lock so I guess...
sandraf145
3 reviews
7 helpful votes
3/4/19
I AM 64 AND HAD MANY DIFFERENT CAB RIDES FROM MANY DIFFERENT CAB COMPANIES AND THIS IS THE BEST SERVICE I HAVE EVER RECEIVED. THEY REALLY CARE ABOUT THEIR CLIENTS. THEY TREAT YOU WITH GREAT CARE, KINDNES, AND COMFORT. THEY MAKE SURE YOU GET THERE ON TIME AND MAKE SURE YOU ARE HAPPY. THEY TREAT YOU WITH GREAT RESPECT. A FEATURE THAT IS LOSING GROUND IN THIS DAY AND AGE.
eddiew54
1 review
0 helpful votes
5/14/19
On Friday 05/03/2019 at 4:00 PM, Northgate Towing showed up at the Caldwell Nature Reserve, in Cincinnati, Ohio. I did not call them, because I have roadside service thru OnStar. My car had went slightly over the hill and was stuck in a small embankment of mud. The tow driver Chris Duffy lowered his wench and hooked up to the rear of my car. I came back down the hill to watch, his first attempt...

Tip for consumers: This Company is a Predator, they make prices up as they go along. They are holding my car hostage, and they are raciest. Jews , Blacks and Foreigners , beware of this company. Use anyone else but them.

carls161
3 reviews
3 helpful votes
2/16/18
i was impressed with the locksmith information this site gives to me. I have interest in this locksmith thing because I am very concerned with safety of my family as well as safety of my properties. Kudos!
johna44
1 review
3 helpful votes
8/23/11
THEIR LOST PASSWORD IS DIFFICULT IF NOT IMPOSSIBLE TO USE I GET THE FELLING THEY ARE BLOCKING ME OUT CONSTANT NON RECONITION OF SCREENNAME AND PASSWORD WHEN ATTEMPTS ARE MADE TO RECOVER PASSWORD THE THE REPRODUCE THE SYMBLES ARE IMPOSSIBLE MATCH
sandyg55
1 review
0 helpful votes
5/28/17
My family has been a client of North Kenny Veterinary Hospital for decades starting when my grandparents had their beloved two Standard Poodles - Racine and Delilah - back when Dr Beardslee was there. My parents started taking Roxie in (our English Bull Terrior) when Dad brought her home for Christmas one year, and now me and my family have been doing to North Kenny for a couple of years since...
alfonsom67
1 review
0 helpful votes
2/18/20
always a pleasure shopping with Northline Express
sandrat279
1 review
2 helpful votes
2/17/20
We all know how budgeting and planning are important, but everybody may experience financial issues from time to time. I want to share my own experience of turning to Northnloans and how they helped me cover unexpected costs connected with the best day of my life. Yes, I'm talking about my wedding ceremony. Well, actually I never wanted to have a huge ceremony nor invite hundreds of unknown...
tracys42
1 review
1 helpful vote
6/5/14
I was contacted to be cast into a reality show that this studio is shooting for Hustler Brands called "Strip Fury". I did a four day work trial as an exotic dancer out of Houston and when I was done, the Casting Director Flew me out first class to Las Vegas and I was put in an amazing Luxury Suite. They gave me a shot to prove that I really wanted to be in the show during the pre production...
derrickm
2 reviews
4 helpful votes
4/24/09
laptop battery replacement / go somewhere else - I ordered a replacement battery for my laptop from Northparts in Glen, NH. It would not take a charge and I had to send it back for a replacement. They claim that they did not recieve it. They have a PO Box so I had to use the USPS to send it back. Postal Service may have lost it but then they did not return it to me as undeliverable. The address...
frankr286
1 review
0 helpful votes
11/20/19
NQI have made it so that I no longer fear the thought of retirement! I have been working with them for the past few weeks and everything has exceeded my expectations!
joshuah182
1 review
1 helpful vote
5/31/19
I ordered what said to be a lift for a 05-10 Jeep Grand Cherokee and checked 4 times before submitting it that it was correct, got the part in the mail and it was wrong so I called and they said they don't make a lift for my Jeep and I have to pay $140 to ship it back and $120 restocking fee and I told them to take it and shove it up the asses. Why you would say you make a lift for something...
mm3
1 review
1 helpful vote
8/17/09
northshorealohacatering is such an awesome catering service!!! They cater all sorts of events in the beautiful state Hawaii !!! I would recommend this catering service to anyone who is having an event in hawaii they do a great job from start to finish.... They catered an event for me and every thing was spectacular!!!! I would recommend Theresa Barron's catering service...
maryn30
1 review
0 helpful votes
5/30/14
North Shore Care Supply has the best customer service! They have a huge selection of incontinence supplies that can be embarassing to buy in person which is why I prefer to buy online. They deliver my goods in discreet packaging and the shipping is always fast.
janar6
3 reviews
5 helpful votes
1/2/16
You can pretty much get everything on this website someplace else and deal with a better customer service. Holy cow, the owner himself handles customer complaints and when he messaged me back about my order he was VERY condescending. He even ended his message with a very rude sentence to me that just left a bad taste in my mouth. I'll never deal with this candle supply website again, I'd rather...

Tip for consumers: If you order from this website don't message them about literally any issue you may have or prepare to be belittled and poorly treated.

subhamd
1 review
0 helpful votes
9/22/19
Choosing NORTHSTAR academy for CMA coaching was one of the best decision i ever made in life for CMA(USA). IRFAT Sir makes costing so simple. The best training institute for CMA (USA) will be provided in NorthStar They make concepts clear in such a manner that you will never forget. They also provide online access and as well they share revision videos in youtube which will help you to...
inunnguaqh
2 reviews
1 helpful vote
7/29/19
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elsas9
1 review
1 helpful vote
4/22/18
I went into the web design program they offer. I racked up $8000 in tuition. They had me work on professional client websites. I really didn't know what I was doing and I felt bad for the client. I looked at the bill that the client was getting and YOUCH! People carp about offshoring. Developers in India might get paid $10/hr. to design a site, but I was PAYING $20/hr. to design that company's...
sofial20
1 review
1 helpful vote
8/30/17
This place takes away my peace my family have been to other places but none like this from the staff who is rude do not have the delicacy of communicating with the family. The food is horrible and the patients that should carry a special diet like diabetics This function leaves much to say my relative is diabetic and hypertensive and should eat a snack between meals and treatment to patients is...
jenkinsp
1 review
0 helpful votes
1/30/17
Aside from the fact that they came on-time, were very courteous, and took great care of both furniture and structures, I have never seen anyone work so hard on my money. I paid for a full pack and was surprised what i got for my money. North van lines were great movers. I will never go anywhere else and so should you. And I felt comfortable since the first call was made. Thanks again.
kennyh49
1 review
0 helpful votes
1/1/20
Review from owner: North West Best Auto Repair is proud to provide high quality auto maintenance and repair services to the city of Seattle. We know that your automobile is one of your most valuable possessions, so we treat it with the utmost care and attention. Not only do we provide top quality car repair services, but our technicians have over 50 years of combined experience and are ASE...
raneea
Ranee A.
87 reviews
149 helpful votes
8/8/18
I started volunteering here in 2016 and loved every minute of it. I took a break due to a rash of family deaths but it's a great place to socialize and feel welcome. You only get one shift a week to allow others to have a volunteer chance. Kind caring staff that make all feel welcome. First food bank I volunteered for that doesn't allow favoritism or gossip. If it starts it stops as fast...
pauls1505
3 reviews
0 helpful votes
11/20/19
Norton Utilities cleans up and quickens your PC to empower it to run like new. It finds and fixes Microsoft Windows issues to check PC cements, crashes, moderate downs, and loss of your stuff. It empowers your PC to start up faster. It fixes and upgrades your Windows library to improve soundness and dispatch programs quicker. It even cleans up your hard drive to help all in all PC execution and...
davisj17
5 reviews
0 helpful votes
5/10/19
Get a single stop solution for protecting your devices from viruses, malware, online threats, cyber attacks. Get Norton antivirus security software from norton setup. Get a complete stepwise guide from Norton customer service and troubleshoot all Norton related glitches. Download, install, and activate, Norton and enter 25 digits alpha-numeric code for secure login.
leoa45
3 reviews
0 helpful votes
2/18/20
I've used Norton for years but since they included Life Lock and VPN I've had many problems and the support is the pits. It's bad when you know more than the guy they call a tech who really can't fix anything without software. The VPN keeps shutting off at the worst time possible and you never know when it will happen. I'm done with this software that has me virtually locked out of my admin...
laras25
1 review
0 helpful votes
6/9/17
Norton Cards are best security software which can easily eradicate all the viruses/Trojans and other malicious software issues from your system. For initial Setup of Norton retail card please visit official website norton.com/setup or to redeem and activate your Norton Security product online. Our online experts are available via live chat or dial toll free number *******060. Just make sure...
pauls1505
3 reviews
0 helpful votes
11/20/19
Norton web security is a settled in brand which is adequately available to purchase explicitly from the online store, or one can get it from the nearest retail store moreover. Dependent upon the extent of features, Norton participation packs move. One can pick it as per their necessities. One should get his/her hands on the most raised enrollment plan as it gives you access to web security for...
margaretk72
2 reviews
5 helpful votes
2/13/18
Norton security which I do not have and have not for years charged my credit card unauthorized by me or husband. It took hours placing calls and emailing them. They agreed to half refund and the balance would go to the renewal that would expire in 2019. We already have security on our computers not about to pay for another. They agreed to return all the money (which is great) but this...
chriso1
656 reviews
3,166 helpful votes
1/29/10
See, the thing I can't figure is why anyone would buy Norton products anyway. I'll grant you that they've made a big effort because their reputation for slow, bloated and expensive products was pushing people towards free alternatives which had better reputations, but this is still an expensive product compared to some others and it does rely to some extent on the fact that Norton is something...
helderq
1 review
0 helpful votes
9/13/19
Fiz uma compra no ketoplusdiet abrangido pela garantia norton shopping e fui burlado,fui tão burlado que estou a resolver o assunto via judicíal.
jorgeb40
1 review
1 helpful vote
3/26/18
I must say "Norton Support 247" has the highly experienced and certified technicians in the globe. They help me out of technical errors within quick time. Highly recommended to all those who wants immediate technical support for Norton products.
steveh247
1 review
0 helpful votes
8/10/17
I am facing some problem in my Norton antivirus and can't able to troubleshoot. I search a good solution on Google and out this Norton toll free number:*******134 and website. These guys really have a excellent experience in troubleshooting antivirus issues. Good Job
crowd5
1 review
1 helpful vote
3/1/18
Its special!!! Why you say? Because it starts with (my daughter) someone who cares about the people and realizes that for some of them, this is the last bit of family they will know before passing on to the next life. Its having a leader that realizes their staff and those theyre caring for are maybe spending Christmas without their families. Its having a leader that realizes less than...
povlf
3 reviews
10 helpful votes
1/25/19
Its a souvenir shop very well known Oslo. You can buy there mugs, postcards, stuffed animals and a lot of stuff you can buy to your friends and family as souvenir from Oslo. :)
daniellez28
2 reviews
0 helpful votes
1/29/20
HORRIBLE. I cannot believe how horrible Norwegian is. They changed the time of my flight so it lands at 11:10PM which makes it too late to check in to my hotel. I call them immediately, they check for other flights, can't find any so basically tell me there is nothing they can do unless I want to cancel the trip. It's despicable. THEY changed the flight and now I have to eat the 150 euro I paid...
robbiem19
4 reviews
20 helpful votes
2/4/13
I've been using NoScript with Firefox for a good while. I love being able to open any new website without fear that malicious scripts can run until I catch & stop them. It's very easy to use. With a mouse click you can tell what services are running scripts. What services want to run scripts. Between the NoScripts icon & the handy Currently Forbidden bar with an Options button. Setting up...
nosickf
1 review
0 helpful votes
1/9/15
We have the best reef safe fish tank medicine on the market today. Don't buy cheap imitations when your fish are sick, get No Sick Fish medication. With our high quality treatments you can get your tank back in shape in a matter of day's. Here atNo Sick Fish we have a comprehensive range of fish medicine to help keep your tanks and fish clear of disease and parasites.
johnc1869
1 review
3 helpful votes
11/21/18
Ne perdez pas votre temps avec ce site ridicule, il est dit sur le site d'ajouter des personnes afin que nos générations futures puissent savoir et voir ces personnes, ne vous badrez pas ou déranger vous meme pas de faire cela, même en ajoutant des informations des membres de famille décédés, le site décide automatiquement que Non ces personnes ne sont pas réels et fictives, Donc le site...
ronaldw358
1 review
1 helpful vote
11/29/19
Women have same thing to say.i dont think anyone real.talk to 4 different women all use same language .maybe a few real people not many.
ck82
2 reviews
3 helpful votes
5/14/17
This site is populated by stale profiles. All of the women within a 100 mile radius of my location had not been active for >3 months. Any messages received are "introductions" that are auto-generated by the system.

Tip for consumers: Stay away!

robink174
1 review
0 helpful votes
5/14/19
I really liked Ted but found out that he invested my money horribly! He turned my money to bad inappropriate investments! He ruined my retirement! He is only out for high commissions and out for himself ... beware!!!!!!!
susang591
1 review
0 helpful votes
6/6/19
Met the Owner, Traci Thomas, while I was in San Francisco-----she is not only very pretty---but, so damn professional !!! Said , she just wants to change the Venture Capitalist Game. Well, my credit is ----A L L G O O D , in DAYS, and I am in a DAAAAAAZE !!! I wish they would expand to Canada---we will see,
michaeli75
1 review
6 helpful votes
8/1/18
Similar to many in the reviews, the company did not have credibility past the first phone call with me. Somehow I found their listings on Indeed about becoming a notary public. So, I ended up calling one day, and coincidentally got Heather on the phone. She almost started out the call as if she were interviewing me to determine if I was going to be a good fit as a loan signing agent?! So in...
johns1805
13 reviews
7 helpful votes
8/11/17
Recent visit to Notcutts Ashton -under -Lyne Used to be a Regular at Notcutts, but the service and quality in the Cafe has just gone slowly downwards. Returned coffee 5 times in past couple of months, as its not hot, food quality has dropped, along with the service. New staff not at all friendly. Toilets didn't even have any hand dryer facilities.!!! Sent four emails complaining to...
bobj21
63 reviews
125 helpful votes
12/31/11
Yet another game site. Admittedly, I spent a couple of hours on this site toying with the different games, and it is obvious that someone spent a lot of time making some of them. Still, it is just another game site with games that will entertain you for a couple of hours at best (unless you are really into cheesy little games). It has a slightly better interface than boredrightnow.com, but...
laurieb3
1 review
1 helpful vote
3/9/12
I was sent the wrong item. Opened dispute with PayPal...still waiting for refund...3 months later. I won't hold my breathe!
aracelid
5 reviews
5 helpful votes
10/6/14
I love to read Notebookcheck.net at least once a week to be aware of latest brand products of smart phones and laptops. This week I am happy knowing about the Spire ASTRO III, laptop with latest design and look. Daily updates are interesting and very much fascinating to read reviews and specifications.
johnnyd16
1 review
2 helpful votes
7/27/13
I ordered merchandise from this company almost 2 weeks ago, and they have yet to ship the product. I have called them and emailed their customer service dept to get more information and still have had no response. Now I am having to create a dispute to get money back from them. Do yourself a favor, and stay away from this merchant.
ivana18
1 review
1 helpful vote
8/2/14
An excellent site if you want to keep updated with latest notebooks or search a new notebook. You can search a notebook based on display size, processor family, brand, and category. All posts are written manually with detailed reviews and specifications.
carriec3
11 reviews
54 helpful votes
5/27/12
Awesome site! If you are having any type of trouble with your laptop this is the place to go. If you're thinking of buying a new notebook but can't decide which one, there's a great community of intelligent, sophisticated users on the forums who can assist you.
adamf29
1 review
1 helpful vote
6/26/14
They provide cheap LCD displays in most popular size such as 15.6", 14.0", 13.3", 11,6", 17,3" and also some rare sizes too: 13.4", 10.2", 8.0". They have the cheapest B156XW02 V.6 and B156XTN02.1 in Europe.
neod8
1 review
0 helpful votes
9/11/19
It is a lovely tool I have used for almost 1 year. The software is working properly to convert music. Their support team is helpful and reply in a short time. The tool has some errors and their new update could fix them and it works again. It is a really nice product.
chrism40
1 review
4 helpful votes
9/10/11
bought a "new" keyboard for my dell laptop and was very careful to ask for the correct item and part number. But when I recieved the item it was a different item number and did not work with my laptop. I live in Albuquerque, NM and went directly to the address of 'notesupply.com' and found a guy making up shipping orders. Told him what happened and asked if he could swap out my worn item for...
johns63
1 review
1 helpful vote
7/17/10
www.notforhumanconsumption.ca stole my money. I ordered something about 3 months ago. When i made my purchase the website answered my every question within a day. After 2 weeks go by they say that my package was delivered but i never received it. I tried to respond to them many times and never got another answer till another month after that asking what the order number was and they will...
noth44
1 review
1 helpful vote
5/27/18
Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all. Misleading. Be honest. Not happy at all....
michelr
1 review
1 helpful vote
1/25/12
I ordered cockroach monsters vs aliens child costume from Nothing but costumes. They delivered it within short time and it worked out. My kids loved it. Pleased to get their good service. I recommend this to all.
patriciag348
2 reviews
0 helpful votes
1/28/19
Great site, good products, good prices and fast deliveries. Just an advice: don´t choose transporter SEUR to make the delivery. The 2 times that i choose SEUR they lost my order. When SEUR lost my package i had to call the costumer support many times but they solved the situation sending new products to replace those lost in the transport
martinr29
1 review
1 helpful vote
6/13/15
Having made on order for a personalised photo frame, I received someone else's order. I needed this rectified quickly as a relative's birthday was approaching within a week. Customer service at notonthehightstreet.com will not assist by telephone & only provide an online enquiry form to submit a query through, which advises a response would be received within 3 working days. Very frustrating.
pukhrajc
1 review
1 helpful vote
6/9/16
As an employee, I really like the atmosphere and the work culture at NOTO Solutions. Transparent working, freedom of thought sharing and one to one communication makes us more comfortable while working.
brianj117
1 review
0 helpful votes
12/12/17
I've never experienced such slow delivery in my life, even from China. Our excitement with TeeSpring went from 10 to 0 in a two month period. I am very disappointed in TeeSpring after comparing their advertisements to their actual service. 4-6 delivery is entirely too long to wait for a t-shirt or a cup. smh
marka232
5 reviews
2 helpful votes
5/27/17
Wasn't sure about them when I first came across the site, but they totally delivered on everything promised. If I could give them 10 Stars I would - kudos for transparency!
oliviad2
4 reviews
5 helpful votes
7/3/14
Few days ago, I was searching for holiday t-shirt printing services online, and then I found Noughtee.com. I ordered some amazing holiday printed t-shirts. Their holiday t-shirt prints is so good; I just love it. I am very happy with Noughtee.com and highly recommend it for t-shirt printing in UK.
coling53
1 review
0 helpful votes
10/7/19
I had done a lot of research before I bought my first 3d printer and I was caught by Elfin at my first sight. I was not disappointed when I got it, it's very well packed with nice foam and the appearance just looks great. As advertised, it's free from leveling, set-up so easy. At my first print, I forgot to add the support and it failed, now I have printed several models and come out...
lisag864
1 review
0 helpful votes
1/22/20
What GREAT customer service I experienced with Bryan from your company!!!! Had to contact your Customet service regarding placing an online order I wanted to place. Bryan was SOOO professional and made the process SO easy for me. Thank you for having such a fabulous customer support representative!!!
ronaldm359
1 review
0 helpful votes
2/14/20
I read reviews about the cheapness of the drone and refused receipt of the drone when it came to me. This was 3 weeks ago and I have contacted Novads twice since the time asking for a refund and have not heard anything back from the company at all. Very disappointing to me. I want my money refunded to me ASAP. What a sham company.
ks837
1 review
0 helpful votes
1/30/20
I ordered almost $80 worth of clothes in Sept 2019. They are arrived and the quality was poor. I returned the items and they didn't credit me back my account. I followed up several times from October through January. They said they never received them. After 6 months, it is too late to refuse the charges on my credit card. This company is a scam!
rangerricks
5 reviews
10 helpful votes
7/4/11
great site to watch movies and tv shows
sm420
1 review
1 helpful vote
5/9/19
I have had the most frustrating experience trying to get my accounts current. They have had my address wrong after me calling 4 different times to correct it. They turned well visits with a low copay over to collections. I never received any of the bills. I certainly would have paid them. When I call the automated number to make a payment it asked for an account number. I don't have an account...
jacquelinet45
1 review
0 helpful votes
10/1/18
they send some rags that have no way to do with the photo and they do not want to return the money , they say that if you do not like it, you can give it to the charity and that when they answer, it is a disaster,
kevinw15
1 review
2 helpful votes
3/18/11
I tried mozy and that just always crashed my computer and for some reason was always very slow to upload- maybe because they have done so well in the marketplace that they have too many users. Used novastor without any problems even on vista machines which are buggy. Winxp works fine too. Highly recommend them.
christianm85
1 review
0 helpful votes
7/8/17
A good marker of a company is how they deal with a problem ,my experience with nova tech is that they were rude unhelpful and ultimately failed to deal with a faulty graphics card even suggesting that the games i was trying to play on it were incompatible with the card . i have sent the card back twice the second time with the evidence they asked for both times their technical staff were rude...
jeanr94
2 reviews
0 helpful votes
7/29/18
I emailed, paid for shipping and they mailed me a new screen saver. So excited to get my new screen saver and use it immediately!
novatekc
1 review
10 helpful votes
5/1/18
At Novatek Corporation we focus on innovations and design that improve the quality of life and our environment globally. We strive to keep advanced sustainable business practices to match our commitment to manufacture our products with environmentally friendly materials and to reduce our energy use and carbon footprint. Novatek has a substantial distributor network throughout the world,...
mariannk
1 review
3 helpful votes
12/3/13
The owner runs an illegal English teaching business in Russia. Makes promises he does not keep, gives bad advice and blames his "employees" for his mistake! Most of the people they bring out here leave after about 3-5 months!
kathyh453
1 review
0 helpful votes
2/2/20
This company is headed by ill-mannered, incompetent managers. Most managers have no idea how to handle employees, and they also aren't that good at making tasks and reaching targets. The incompetence of management results in the waste of the company to reach any of its goals.