I recently bought from Mata Traders again. The shipping price was reduced (to what I find a reasonable rate) and Mata Traders now uses 100% recycled poly mailers! The packaging was also much more efficient and protective compared to the cardboard envelope Mata Traders used to use. Apart from that, quality, design and shipping time remain good.
“Great products, average customer service”
• Previous review
Mata Traders produces items of good quality, although some fabrics have creases than just cannot be ironed out.
Shipping is fast but customer service was completely unresponsive. I once wrote to enquire about out-of-stock items and a year later, I'm still waiting.
Shipping is also $3.40 more expensive than the listed price of the USPS service used.
On the whole, Mata Traders is decent and has consistently provided correct information and delivered as promised.