Online Businesses Reviewed on Sitejabber for "cosm" to "cott"

Renovated room is a nice change but, appliances are inadequate and cleanliness isn't great. The refrigerator supplied for food and beverage storage is same size as minibar refrigerator, being as small as it is its impossible to store both food and beverage. There was no microwave supplied to cook, I had to request one. When I moved end piece of sofa inline, crumbs and dirt were found under it, it appears cleaning staff simply moved the end piece out of line to cover up mess. The bathroom toilette behind bedroom did not flush right, the guest bathroom had to be used. One of the maids left a dirty pillow case behind as well as took phone off hook in bedroom for whatever reason, this happened on the second to last day of my stay. Guest services would only refund three days resort fee out of the seven I stayed, I requested a refund in full. This is the second time I've had issues with cleanliness as well as technical.
Update..
I attempted to reach Simon Pettigrew, VP of Operations, was directed to a Marleen, she was detailed about my past stays which were both disappointing. I then received a call from a Carlos Chavez whom was already aware of my past experiences as he had reviewed my account. I've experienced issues related to cleanliness as well as technical twice at this hotel..... food was left in refrigerator from a prior stay, carpet had a large stain leading into kitchen, two draws in refrigerator were both dirty and had to call twice to be cleaned. Technical issues included a phone cutting out, battery replaced and still did not work correctly. Hotel staff would come into room without knocking....This is all from first stay.. I elected to stay a second time, give it a second chance. Unfortunately, similar issues experienced yet again, which were detailed in complaints/emails/calls. The mini cooler supplied for food and beverage storage was not adequate, same size as mini bar cooler. It also had a sour smell in it from a prior spill. When I moved end piece to sofa back into place, crumbs were found, staff moved it out of place to hide mess. Technical issues include bathroom toilette not flushing correctly, guest bathroom had to be used, a loud sound of running water in bedroom late at night. As I said before, these issues were detailed and reps would only refund partial resort fee, which was like pulling teeth. This is very disappointing, second time around. My recent attempt at resolution which includes a FULL refund of resort fee, was met by a run-around with a Marleen. A Carlos Chavez reached out, however, the reason for his call was merely to provide his info in case I choose to stay again which is unlikely...He seemed to offer discounts off future stay and stated he would inspect room prior to arrival, which was supposedly done last time...Needless to say, a run-around.

CostCaptain is now out of business. Too many people scammed. Law enforcement cracked down. The whole story hasn't come out yet. But, they are out of business.

The owner of CostCaptain, Mehmet Oguz was notified by the Georgia Governor's Office of Consumer Protection in the summer of 2013 that he was being investigated for Consumer Fraud. This notification also came after a request to investigate CostCaptain was made by the Kansas Attorney General to the Georgia Governor's Office of Consumer Protection.

Oguz then put the business up for sale. A couple bought it and discovered that Oguz was making nearly all of his money by fraudulent means. The couple filed a lawsuit. Oguz returned the money, and moved to California. The site where CostCaptain operated was left vacant and is out of business.