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Zwee has a rating of 1.51 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zwee most frequently mention fatal failure, customer service, and ipod touch problems. Zwee ranks 272nd among Electronics sites.
No positive highlights yet
A little bit disappointed as they are pretty strict on their 2 items per customer order but very happy with my iphone 3gs and the droid for the missus. Shipping took 11 days but I had a tracking number so I guess its not a big deal as it's standard. Customer only forum is great, they give away lots of free stuff although I've never been able to get my hands on any.
You cannot order anything from this site. Every time I go to order something it says 'fatal failure' and 'your current IP address is wrong.' They are just trying to get you to buy their "competitors' items at the bottom plus they never answer their phones or email.
You cannot order anything from this site. Every time I go to order something it says 'fatal failure' and 'your current IP address is wrong.'
They are just trying to get you to buy their "competitors' items at the bottom plus they never answer their phones or email.
I have tried to order a product through zwee.com for two weeks now. All I get on the order page is the famous "fatal failure".
I emailed them, no response. It appears that this site just routes u to ebay to seel their junk, not a real ordering website.
Don't bother even looking at stuff here, u will not be able to order it. I think that they think that people will want the item bad enough that they will go ahead and get the junk on ebay! Stay Away!
This website is a scam! I clicked on one of the products and it just linked me to ebay! This website is not real! They are trying to steal your money!
I think that anyone that is posting rave or even slightly positive reviews about this site, is a scam themselves. I have attempted over the past six months to purchase something, and I get the 'fatal failure' error message when I attempt to finalize the purchase. I have sent them emails and I have left voice messages... nada...
So if you say you have gotten something from them... I find that highly suspect.
Zwee is a piece of CRAP! I tried too order the ipod touch 4g 32gb there for 97 dollars and every time i tried too send the order it said that my ip wasn't correct? So what i think they are doing is getting your email and selling it so NEVER use that website. Or else you will be wasting your time
I'll have to admit I was scammed by this site just like everyone else. That fatal failure message is ridiculous. It's true they don't get back to you. So after trying to reach them for almost a month I had contacted paypal and they credited my account back again. It's real $#*!ty when people screw you over, over a small amount of money. People are such scumbags.
The website is terrible--due to the no shipping information part--the only thing they say is dated March and April--and the fact that they want your card number BEFORE they give a total. I don't trust this type if business.
The company does not make a good impression because they don't take phone calls and they don't answer email--questions about shipping.
Sometimes a good price is overtaken by outrageous shipping charges
I've been trying to order 2 of the IPod touch they are advertising for sale for 98. Of course when I try to pay I get an error that my IP address is not accepted as they don't deliver internationally. To Missouri? Go figure. If they are in FL, TX & CA but think that MO is international, I probably don't want what they're selling anyway... Definitely BOGUS
I read all the reviews i could, no one said it is even a good website to bother looking at, i went ahead and tried to order a 32 gb 4th generation ipod touch, and it went to a screen saying fatal failure? What is that, and having your lines busy whenever i call. Bull. Don't trust zwee.com.
I to fell victim of the low price scam they advertise on their site for the iPod touch.
Stay away from this site and if it looks too good to be true it is! Myself I don't see how these kinds of sites can get away with this and not be investigated.
I tried to order on line and also got the fatal lying error because of your IP and location we can't ship to you. I also called their number several times and got a recording we are too busy with a high volume of calls and can't take your call at this time, another one of their propaganda.
Do yourself a favor and don't waste your time visiting this scam site.
This is the message i got when i tryed to buy 2 nintendo ds lites...
We're sorry. Based on your current IP address, this item cannot be currently shipped to your selected destination. Please try again later.
If you continue to experience problems, please contact your ISP, or try one of the similar items below which can be shipped internationally to your destination.
Please note: We perform this check BEFORE requesting ANY credit card or payment information for your security and to protect
My mother has been trying for a couple days now emailing, trying to check out and calling this website to order the Unlocked Apple 3G iPhone. No response yet. And fatal failure each time we checkout... We have the correct amount in her back, and it is saying it is being held. Were assuming it might be trying to process our order. HOPEFULLY. This better not be a scam. Because this is pathetic... All that money was my allowance. Better get a response... I am sick of waiting. I just want my freaking Iphone already!
Don't buy anything. And don't listen to Sarah B. This website is a scam site that takes your money and then looks for items on Ebay. (Hence why they use paypal, so they don't get citations for scam.) They may find an item and that item is first sent to them, then sent to you. It may come in good or bad condition, 9/10 times bad. No customer service, no actual building, and no real owners. Don't buy from this scam site.
Tried to order a camera, however there was no information about whether it was a refurb, used, or if it came with a lens, charger, etec. So I tried to call them and got the "large quantity of calls now, contact us by other means or leave a message" BS. I tried to put an order through anyway to find a "fatal failure" page pop up when I hit the purchase button. What a load of crap. Looked too good to be true, oh well.
Fatal failure.
Apparently, no one can buy from them, so they can't be charged with fraud, just time wasting!
It occurred to me that perhaps, when you try to buy, perhaps some worm or virus could be introduced to our computers. I'm going to do an immediate virus check.
Very competitive prices but you can never order anything. They obviously jus try to attract you to ebay offers! Professional fraudsters!
It has a great selection but as you are about to make the purchase it loads and says " FATAL FAILURE" which is obviously not a good sign so I would never suggest it to anybody and I hope this comes to JUSTICE!
Without question the "Fatal Failure" joke is just that. No returned emails, No returned phonecalls. I'm glad I didn't get through and am moving on. Bye Crooks!
By any chance are the zwee.com people dead or what? I have been sending e-mails like crazy but they never reply. I am doing something wrong maybe?
FYI... the address associated with this site has been connected with fraudulent credit card use. I would stay away!
Hi Tracy B.
This is Sarah from Zwee.com.
You say "the address associated with this site has been connected with fraudulent credit card use". Do you have anything to back that up? We are an online retailer, not a customer so why on earth would you be able to connect our company credit card with fraud?
Another fake "review" from a competitor it seems.
I have had the same problems as everyone else that posts no customer service, can't buy anything from the site and never hear back from my emails so *^@%$ 'em
I've checking the price and planning to buy the iphone 3gs 32GB unlocked from this site. Anytime, I try to click on Make Purchase button it leads me to another page with FATAL FAILURE, or I click on ORDER NOW button it will connect to eBay site for use item. I also call the number that it provides but noone answers the phone. So, I send an e-mail message and tell them the problem I have with their site. Thanks guys for the headups about ZWEE site.
Well, unable to place an order and when i put all that needed and continue? I get a 2 words error and that is the end of it... Is this a real company/ the prices are good and the selection are good too. But where are the customer service and the website that should work with this Age of technology. So unable to place an order... bah humbug website
Thanks for the review Joe.
We're working on adding alternative payment gateways in the next version (release date July 2010) to resolve this intermittent issue.
I also did some research on the company like so many others have. Here are my thoughts:
1- I haven't really found many people that has been able to purchase something from the site. From the ones who have, there seems to be a serious lag in shipping time. The overwhelmingly majority of people it seems WANT to buy something from the site but CAN'T because of this silly "fatal failure" error. I have yet to see a comprehensible explanation (the one given on their website just doesn't make any sense whatsoever, imo) to this serious problem from the zwee people/Sarah B. I don't get it - it seems like if it weren't for this error, they'd be getting tons more orders. What's the deal with this? Why can't people order from the site? There's speculation out there that it's because they don't currently have these products in stock. It's just way too fishy.
2- Facebook: They don't allow comments (i. E delete all user comments) on their facebook page. Why?!?!? If you look at the cache, you'll see where there were users comments that have since disappeared. You'll see the following message from zwee:
Zwee.Com Hi guys, just a friendly reminder that we cannot provide sales & support via our facebook page. Please use the dedicated help form on our site otherwise we cannot track your support request. We know we've been slow lately, so thanks for your patience.
I get that logic, but wouldn't you want people who've bought something from zwee to post their great experiences? That's just it. I haven't been able to find anyone who's had a great experience with zwee.com.
3- There's a lot of other fishy issues. Just google them. Their address is a big one. The lag in response time or no response for that matter. However, I can understand that being legitimate due to short staff. Another interesting one is that all their competitors listed are from ebay. Like I said, there's a lot - just google them.
Sarah - If you read this, I like the fact that you've been tough on the "competitors" posting bogus reviews. I liked that you called them out and offered these incredible double refunds! It made me want to buy a product from you even more! However, I fall into that huge majority of people who have yet to be able to purchase something from your website. No, I haven't emailed or called only because it just seems like it's too much of an uphill battle that I really don't have time for. I'd rather go to another trusted, dependable site and pay $50 more for the product and receive the product within a week.
Gain trust and grow your business with customer reviews.
Zwee sells a range of consumer electronics including video games, cell phones, cameras, gaming consoles, laptops, and TVs.
Thanks Kitty,
We've updated the shipping information. We are continuing with the free shipping until August.