ZulilyReviews 4,523

I enjoy looking at Zulily, and they often have nice things. It's a good place to find a variety of items, from jewelry to clothes to shoes to homegoods, it has it all. Shipping is always expensive, however, even for repeat customers. And if you need anything returned, they always charge an $8 fee to return items. You can't really exchange clothes for a new size, either, since sales only last a few days. By the time you've bought something and it arrives, it's gone from the website. So if it doesn't fit correctly, you have to pay another $8 (on top of the $9 shipping fee and price of item), only to get store credit. It makes me think long and hard about how badly I want something, because the extra fees can really add up, and you're left with nothing but credit.

Many cool items offered but descriptions often are way off. The quality sometimes
Is iffy. I have received several 'free shipping' on next order but that link has only
Worked once. For the most part, I like shopping with Zulily but I wish that
The descriptions and photos matched the item ordered. I tend to stick with brand
Names I am familiar with. When I call customer service I have always had a
Good response and pleasant experience with my issues.

I love getting my daily email and seeing what Zulily has that I either need, want or just have to have! I've found some fantastic buys on things I'd not otherwise have purchased, and I've learned which lines work the best for me. While I have had the occasional return, over-all it is always a good experience, and it's super easy to recommend it to friends! I work in a boutique, and get compliments on my Zulily purchases all the time! Like everything-it takes awhile to get used to just how Zulily works and to know the brands that work, but once you do-it's fun and easy.

I've been shopping on Zulily for a number of years and for the most part, it's been a good experience. When I had problems, they handled it quickly and effectively. The thing I dislike the most is the wait time between buying and receiving your purchases. And I noticed the quality of many of the clothing has gone down, while the prices go up. But that seem the way of the world now. But overall, I've found some true gems on Zulily that makes it worth the site.

There is a risk that you will get something that doesn't quite fit, but I stick with dresses and tops and shoes and purses. Pretty much my closet is loaded with Zulily.

I have been shopping Zulily for at least 15 years (?)... Their customer service is outstanding... One Xmas I had purchased, for my sons (2) speed cars way before Xmas... Well, when I went to wrap the gifts, I could not find one of them... I usually hid the gifts in one bedroom because I wanted to surprise the boys.
I was so upset... so I called Zulily and explained my dilemma... did they have any more speed cars?... the customer service person said she would do her best to find another... a few days later, I had my 2nd speed car.

The selection is a whole lot of everything. Fun to shop for my family, myself, whatever I want for the house, garden and pets. And MORE. The seasonal items are amazing, many by independent artists. I'd much rather shop online than to hit the crowded stores. Zulily guarantees you will be happy with almost everything you buy. If something arrives broken (rare), or not quite right (also rare), they go out of their way to replace it and/or give you a refund or credit. I like pinning to Pinterest, and it's a good way to earn an occasional $15 in Zulily credit. Love that!