• Z Palette

Z Palette

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Overview

Z Palette has a rating of 4.45 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Z Palette ranks 71st among Beauty Products sites.

What reviewers want you to know

Positive highlights

  • Customer service was top notch, with emails being sent every day, sometimes multiples a day, depending on time.
  • I bought a custom palette for my best friend and I put a bunch of pictures of us together on the front.

Critical highlights

No critical highlights yet

How would you rate Z Palette?
Top Positive Review

“You have the best palettes.”

Winona F.
7/14/22

You have the best palettes! I love doing different makeups with them, good and rich colors. And the price is adequate.

Top Critical Review

“I have been trying to purchase for 3 days, the site...”

Ann D.
3/10/20

I have been trying to purchase for 3 days, the site would not let me register an account to my email. I would not get an email from you to me the discount promised. I sent an email inquiring, I got impatient and just purchased. There is no number to call either. I'm actually a pro artist and I wanted to inquire about a pro discount, I know a few people that got one. After three days I was like this thing would be here already so forget the discount. I just wanted to get started while I have some down time so I kinda gave up on hearing back. Also the site kinda is not great on a phone, its okay but not great.

Reviews (141)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8) custom palette (7) first time (7)
Thumbnail of user winonaf4
1 review
0 helpful votes
July 14th, 2022

You have the best palettes! I love doing different makeups with them, good and rich colors. And the price is adequate.

Service
Value
Shipping
Returns
Quality
Thumbnail of user clarar37
Clara R.
514 reviews
610 helpful votes
September 11th, 2018

This palette isnt all the funny and games everyone thinks its is and my favriote beauty guru who used this in his channel lied. Doesnt blend..chalky..not pigmented..barely touch a color all the powder comes flying at you. Gross

Thumbnail of user freds562
4 reviews
1 helpful vote
October 20th, 2021

Tudo foi muito fácil e extremamente acessível pela quantidade de tempo que eu vou estar usando este produto. Eu já recomendei para o meu companheiro compõem amigos artistas!

Thumbnail of user yasminb32
60 reviews
27 helpful votes
October 5th, 2021

I used the mini magnetic palette and I loved how I could customise my makeup palette for my needs.
It's super convenient to travel with, and I can easily add and remove eyeshadow colours depending on what I want.
It's easy to find single eyeshadows to add to the palette, and I find this much more useful than buying a palette from which I only use 1 or 2 colours.
I got this from Beauty Bay a while ago so it was easy to access in the UK at the time.

Thumbnail of user jennifery60
94 reviews
135 helpful votes
August 1st, 2018

Very good, overall. Although making the eyeshadow itself into a new palette is time consuming, it is fun and easy to make new colors

Thumbnail of user joslynf2
5 reviews
17 helpful votes
January 5th, 2020

I depotted my Ciate London x Chloe Morello 'Pretty Fun Fearless' palette into this and added a shadow from the Urban Decay Born to Run palette. The packaging is sturdy and great for travel or tossing in my purse. I like the texture of the packaging and how sleek and compact the palette is.

Thumbnail of user heatherb383
Heather B.
1 review
0 helpful votes
June 4th, 2019
Verified purchase

I love Zpalette's products, the different sizes and patterns of palettes that are perfect for a huge/growing makeup collection.

Thumbnail of user pixieritac
pixierita C.
1 review
0 helpful votes
June 11th, 2019
Verified purchase

Love all of my Z Palettes- I just wish they were a little less expensive. But in this instance you pay for the quality!

Thumbnail of user joanx1
JOAN X.
1 review
0 helpful votes
June 4th, 2019
Verified purchase

Products came as ordered nicely packed (no excessive packaging) and intact. Product works as advertised. Overall Happy with purchase

Thumbnail of user novitas
Novita S.
1 review
0 helpful votes
June 5th, 2019
Verified purchase

The quality is great! i bet many people want it still. I wish you'll reach Asian market like Singapore,Malaysia,or Indonesia (my country)! They will love it for sure!

Thumbnail of user cindym471
Cindy M.
1 review
0 helpful votes
August 7th, 2019
Verified purchase

I love how easy the site is to navigate. Lots of options, you're sure to find a magnetic palette to suit your needs.

Thumbnail of user mimio5
Mimi O.
1 review
0 helpful votes
June 18th, 2019
Verified purchase

I would like to know more or less when to expect my order or at least have the option to get faster shipping.

Thumbnail of user destinyk9
Destiny K.
1 review
0 helpful votes
June 21st, 2019
Verified purchase

The products are super affordable and arrive very quickly. I plan to use them in the future for further products.

Thumbnail of user meryles
Meryle S.
1 review
0 helpful votes
June 24th, 2019
Verified purchase

Much more interesting than I'd expected! I didn't know about the palette designer option. I will definitely recommend to my friends who usually just buy things on amazon.

Thumbnail of user laspyren
Laspyre N.
1 review
7 helpful votes
June 5th, 2019
Verified purchase

The website refreshed 4 times when I was trying to build a custom palette but finally finished. I called after not receiving my item and I was told it was on the way, I was sent a free palette in its place and after 6 months I received the personalized one that I originally purchased.

Thumbnail of user rl76
R L.
2 reviews
0 helpful votes
June 4th, 2019
Verified purchase

I had to contact customer service 2 times before they actually responded. I bought the z Potter and it looked like it has already been used. It looked refurbished or a return unit that I received; it was missing the magnet and plate and the plastic that covered the unit was put back haphazardly. Thankfully it actually worked.

Thumbnail of user terilynnep
TeriLynne P.
1 review
0 helpful votes
July 14th, 2019
Verified purchase

I have never had issues with Zpalette. The products are wonderful, and the shipping is so fast. Highly recommend.

Thumbnail of user toril16
Tori L.
1 review
0 helpful votes
July 5th, 2019
Verified purchase

So far, the checkout process and site navigation was very easy. In addition, I feel as though I got a pretty decent deal

Thumbnail of user nataliew61
Natalie W.
3 reviews
0 helpful votes
July 19th, 2019
Verified purchase

the products are a bit too expensive for my taste, I only buy from this site because I know that all products are cruelty-free.

Thumbnail of user melanieb188
Melanie B.
1 review
0 helpful votes
July 23rd, 2019
Verified purchase

Great site! I use Bobbi brown and single urban decay eyeshadows. It would help if you updated your sizes for those products. Looking forward to first time "depotting"

Thumbnail of user kimberlyc267
Kimberly C.
1 review
9 helpful votes
July 25th, 2019
Verified purchase

Received a discount code (welcome15) but could not use. Subtotal was $26.50, so I qualified for free shipping, but with the discount, the free shipping was bumped off my order. Shipping cost more than the discount removed, so it was a better deal. Kind of disappointing

Thumbnail of user mariav260
Maria V.
2 reviews
0 helpful votes
July 30th, 2019
Verified purchase

It's my first time ordering a palette from here but it was truly amazing my best friend loved her gift so much !!

Thumbnail of user teresae58
Teresa E.
1 review
0 helpful votes
June 4th, 2019
Verified purchase

Great experience always! Very fast delivery and the CS Department awesome! You can't beat the price and the quality of all the products! I will always be a huge fan of Z-Palette. They taught me how to make my own palettes and I love the process!

Thumbnail of user catherines223
Catherine S.
1 review
0 helpful votes
July 3rd, 2019
Verified purchase

First time ordering online from this website, easy to use. Really liked the products offered on the website. Geat prices.

I enjoyed the personal note with gift that came with my order. Order was safely packaged and arrived in a reasonable time.

Thumbnail of user zanas4
ZANA S.
1 review
0 helpful votes
June 26th, 2019
Verified purchase

Shopping experience ok so far. Haven't received product yet. I attempted to design my own palette but it was too complicated. I gave up.

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