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ZOZI has a rating of 3.94 stars from 161 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZOZI most frequently mention customer service, next day, and return label. ZOZI ranks 3rd among Tours sites.
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On two occasions I was let down by the companies, NOT ZOZI. I paid for as 45 minute helicopter flight from a company in Van Nuys. The actual flight lasted approximately 15 mins! I complained and ZOZI refunded me. Thank you. The other time I went to Fontana Raceway for a session in an open wheel race car. All we did was drive, in convoy behind the lead car, a Mustang for about 7 laps. We came in and I expected to be let loose on my own on the track. Didn't happen! I complained and ZOZI refunded me. Thanks again ZOZI! ZOZI has great customer relations!
We listed as a company No reservations were made on the site. We paid for a year in advance. They began charging us $100 a month when our year contract ran out. There was no way to make contact with the company. They didn't return our emails. We finally were forced to close our credit card to deny them access. Don't do it. Run the other way.
I use zozi for online booking for my company. I was happy with them for the most part except for one major thing. If I go to zozi.com and pull up activities for Memphis, it shows all these businesses that aren't even clients of Zozi yet it doesn't list mine and I am a client. It even has my competition listed. This infuriates me and has me looking for a different supplier. This is probably a major reason they are having to lay off 30% of their workforce. They should be more loyal to their paying customers.
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ZOZI’s mission is to inspire people to experience the world and provide best in class online booking software for activity businesses.
For tour, activity and event businesses, ZOZI Advance® is the fastest growing online reservation, payment, and customer management software used by thousands of businesses across nearly 90 countries. For people who crave new experiences, ZOZI.com helps them discover and book thousands of activities and travel getaways, and find inspiring articles by ZOZI Gurus® and experts – 100% satisfaction guaranteed.
5 million people have used ZOZI to discover and book things to do around the globe, purchasing nearly half a billion dollars in activities.
ZOZI headquarters are in San Francisco, with offices in Vancouver, Canada.
Get Out There™ at www.zozi.com/advance and www.zozi.com.
It all started when ZOZI’s founder and CEO traveled the world and found it surprisingly difficult to find and book local activities and travel adventures. The idea was born to build a brand that stands for quality, ease of discovery, and passion. True to that original vision, ZOZI does the hard work for you: the team sources and screens the best providers of the most memorable experiences to make everyone’s passions accessible, and most importantly, to discover new ones. ZOZI has been named one of the "Top 100 Brilliant Companies" by Entrepreneur Magazine, one of "America’s Most Promising Companies" by Forbes for two years in a row, and one of the "Best Places to Work" by Outside Magazine for four years in a row.
