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I love that Zoya has excellent prices, beautiful colors, and great customer service. The polishes still look well on me and I never had any formula issues with them.
Do not purchase from this company. They sued a small family owned business Lights Lacquer for using female names as nail polish names. Zoya does not own female names. Terrible company with terrible morals.
Unlike most companies these days who understand that providing quality customer service is key to growth and success this company does not.
I placed a large order and while I was waiting for it to arrive they ran a sale. I called and explained that I had just placed the order and hadn't received it yet and requested a price adjustment or accommodation.
They said no. It's the policy.
Thinking people, not machines, make policy.
Have some common sense and decency Zoya. Companies who value their customers show good faith and respect for those who support them.
If you want to grow, customer service is important.
Shame on Zoya.
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Zoya makes the world's longest wearing natural nail polish and nail care treatments. Zoya Nail Polish and nail care and nail polish removers are free of toluene, formaldehyde, DBP and camphor.
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