• Zoosk

Zoosk

Overview

Zoosk has a rating of 2.55 stars from 4,720 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 81st among Dating sites.

  • Service
    307
  • Value
    316
  • Quality
    278

This company does not typically respond to reviews

Positive reviews (last 12 months): 22.2%
Positive
8
Neutral
1
Negative
27
106
See all photos

What reviewers want you to know

Positive highlights

  • His name is Christian Gray and he's my soul mate, my partner in crime, my lover and my future.
  • Thank u zoosk for connecting me to the right person.

Critical highlights

  • Get your money back through customer service at The software is crap.
  • Their customer service then refused to refund my money and I had to dispute the charge with my credit cards company.
How would you rate Zoosk?
Top Positive Review

“So many matches”

Natalie g.
10/7/23

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Top Critical Review

“Waste of YOUR money!”

Jennifer Y.
2/2/24

In the site, you can't "remove" people from your potential dating list, and they will keep appearing no matter what you do. This is the most useless site I've ever used!

Reviews (4,720)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) credit card (63) user content (1) activation fee (23) soul mate (36) right person (26)
Thumbnail of user nataliejoy007
1 review
0 helpful votes
October 7th, 2023

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Products used:
Dating app subscription

Service
Value
Quality
Thumbnail of user kemio2
19 reviews
3 helpful votes
August 17th, 2022

A good online dating site should be easy to get registered on, and also easy to navigate people's profiles and choose who to make friends with. Before I got to know about zoosk, I had terrible experiences on many online dating sites! However, with Zoosk I am really having a great time meeting real and nice people online that have become really close friends. The zoosk support system are just simply amazing. I recommend them to you if you are like me who have little or no time to socialize physically. You will definitely love it

Tip for consumers:
My advice is that you make sure you are chatting with a real person before committing yourself. Most people on Zoosk are real, but there are still few fake people there. So be careful

Thumbnail of user rosannau1
1 review
1 helpful vote
October 5th, 2019

Thank you zoosk great place to meet someone. Lots of really nice people. Easy web site. I couldnt have found this man without tou. Thank you again

Thumbnail of user ronneeb
1 review
1 helpful vote
March 15th, 2020

Secure and very detailed. Felt comfortable that who I was talking to was a real person. They are very good.

Thumbnail of user christinem526
1 review
1 helpful vote
November 12th, 2019

While it's a lot of work and takes a few dates, I found BlueEyes' who is my my perfect match! We have spent the past 2 months (almost, 58 days) together and I couldn't be happier! Thank you Zoosk!

Thumbnail of user angelenam5
1 review
0 helpful votes
October 23rd, 2021

I recently loss my hubby and in my eyes nothing in life is worth anything without love and someone to share it with. After making many connections with others. I finally found the one my heart desires that wants what I want in life. He loves me for me and my kids as his own. I could not have asked for better results. I am so freaking happy that I am blessed with true love once again.

Thumbnail of user denyseb3
1 review
0 helpful votes
November 7th, 2019

I've been on many dating sites, and this is by far the best one. There seems to be more people on this site, and sent you verify the identity, there are less scammers and you feel more safe. I met someone on here and I'm excited to see where it's going to go

Thumbnail of user soapcreek61
1 review
0 helpful votes
October 7th, 2023

It will work. Give it a little time. A lot of nice ladies on here along with a few that could be nicer

Products used:
Help

Service
Value
Quality
Thumbnail of user mitchellanthony1954
1 review
0 helpful votes
October 7th, 2023

You have to be patient and take your time! I was a little skeptical at first but the App warmed on my after awhile. Then I met someone who gets me and they we're on the same page as far as dating for a purpose! You have to give it time. Your ideal person my just be around the corner!

Thumbnail of user mathijsl4
1 review
1 helpful vote
November 30th, 2019

Always keep looking and searching. Time is something that can not be captured but the person you are looking for will eventually stop time in its tracks and you will know.

Thumbnail of user timothyc245
1 review
0 helpful votes
September 16th, 2019

Met a very nice person on this site thanks. We talked for hours. Met up and had a great time. Been seeing her for four weeks now.

Thumbnail of user dianek430
2 reviews
0 helpful votes
May 14th, 2020

Thanks Zoosks. I met a really nice guy! Things are going great! I reccomend this site. I was doubtful for a long time. Now I'm hopeful again.

Thumbnail of user miguela107
1 review
1 helpful vote
February 18th, 2019

The app was easy to use. After about 3 months i actually found an awesome woman that i thoroughly enjoy being with all the time.

Thumbnail of user jamieb88
1 review
2 helpful votes
February 15th, 2017

Chris and I talked several times and knew we had something special! Distance and past experiences kept us guarded at first. We decided to meet and are no longer dreaming of love but experiencing it with each other! Best Valentine's Day ever! Have faith and NEVER give up or settle because that "special person for you" is out there!

Thumbnail of user anthonyh260
1 review
0 helpful votes
April 28th, 2019

Met the love of my life. She is absolutely amazing. I don't know what I would have done otherwise. Thank you Zoosk

Thumbnail of user devina30
1 review
0 helpful votes
June 10th, 2020

Meet the girl of my dreams. Tiff is the love of my life and am so happy I met her on this site. Never been happier in my life!

Thumbnail of user karenm1086
Karen M.
1 review
2 helpful votes
June 26th, 2019

I highly recommended Zoosk as you meet some great people and not all are bad. I met the love of my life as we are best friends for life as husband and wife

Tip for consumers:
Take your time talking to the person, getting to know them before you meet them in person.

Service
Value
Quality
Thumbnail of user dougm491
1 review
0 helpful votes
September 9th, 2020

I found the perfect match for me on Zoosk... we had immediate chemistry and connection on the our 1st date.

Tip for consumers:
Stay focused the right one will come along when you least expect it.

Service
Value
Quality
Thumbnail of user adnank21
1 review
0 helpful votes
July 9th, 2020

I Find right person, Beautiful Greek Lady.
Im happy. Aradığım insani sanirim buldum, Gec oldu ama umarim guzel olur.

Thumbnail of user reneel92
1 review
1 helpful vote
August 23rd, 2018

Met some very nice men since joining in Nov 2017.
Just no spark or not looking for same thing or different level. My subscription was due to expire than cowboy messaged me.
600 miles away!
Something just hit me. Intuition, curiosity. Who knows but I responded. And this city girl rocker was soon hooked lol...
Wish us luck...

Thumbnail of user moniqueb60
1 review
1 helpful vote
April 4th, 2019

Great site to genuinely meet a great person. It is really easy to use and matches you with someone that you are compatible with and is looking for the same things as you.

Thumbnail of user jamies432
1 review
0 helpful votes
November 8th, 2019

This service was very affordable and easy to use. I liked the layout and accessibility. I do wish it had a little more of a personality match up but it was good just chatting with people and getting to know the one for me.

Thumbnail of user jennifert2360
1 review
0 helpful votes
July 10th, 2023

I met a man on site who supports me and allows me to grow as a person. He listens and thoughtfully answers my questions.

Service
Value
Quality
Thumbnail of user lydiac74
1 review
2 helpful votes
November 6th, 2019

Love this app! Met a dream and still in it! 1st date was amazing! He was the most natural and comfortable person I've ever met! Take a chance it's worth it!

Thumbnail of user jorget29
1 review
1 helpful vote
March 11th, 2019

I've always said you have to pay to find a genuine connection with someone else who is putting in an equivalent effort. This goes towards any dating site or app. Zoosk simply is just one of the better apps out there.

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

Company Representative

Thumbnail of user sejalm1
Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk