• Zoosk

Zoosk

Overview

Zoosk has a rating of 2.52 stars from 4,722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 678th among Dating sites.

  • Service
    307
  • Value
    316
  • Quality
    278

This company does not typically respond to reviews

Positive reviews (last 12 months): 19.4%
Positive
7
Neutral
1
Negative
28
107
See all photos

What reviewers want you to know

Positive highlights

  • His name is Christian Gray and he's my soul mate, my partner in crime, my lover and my future.
  • Thank u zoosk for connecting me to the right person.

Critical highlights

  • Get your money back through customer service at The software is crap.
  • Their customer service then refused to refund my money and I had to dispute the charge with my credit cards company.
How would you rate Zoosk?
Top Positive Review

“So many matches”

Natalie g.
10/7/23

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Top Critical Review

“Corrupt at every level”

Jason W.
4/2/24

Women don't want to meet like on Jst4HookUp And other legit platforms. I have never had an issue with ladies there. I thought Zoosk would be a similar site, but it turned out to be completely opposite: full of scam, corrupt at every level, with exuberant costs - a daylight robbery. There are bunch of scammers using other people's pics to fleece gullible men out of their money via endless chatting.

Reviews (4,722)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) credit card (63) user content (1) activation fee (23) soul mate (36) right person (26)
Thumbnail of user christophera275
1 review
0 helpful votes
April 7th, 2020

It's good at least naroweing down by raduis and by age but not much else and at least easy to use but not much let it stand out

Thumbnail of user carlo129
1 review
0 helpful votes
June 1st, 2022

If you're out to find their one and only your final soulmate you have to put an effort into it don't be quick add judging others and how they look look inside them that's where you're going to find the true person give it time take this time you have a part to truly know one another before you make that final step I did it I found the woman I want so much in common more and more we talk we find out that from my childhood to our marriages tell now we have so much in common and so much growth we're looking for give it time

Thumbnail of user reim10
1 review
0 helpful votes
January 6th, 2018

Joining Zoosk had been a last ditch effort to be honest. And at first it was just like several other sites with a lot of messages just looking for a hookup. Ive met some amazing people and finally found the one that clicked! I would say give it some time and be pretty selective. If you cant find something to talk about its probably not worth it and your dates may just be full of awkward silences. Good luck!

Thumbnail of user stephenm757
1 review
1 helpful vote
December 9th, 2019

It's okay; after a couple of years and several meetings I have found someone really special!
I don't know why local women will not communicate with Me? Is it a Manitowoc thing?

Thumbnail of user davidh4071
1 review
6 helpful votes
June 9th, 2020

Was ok, there was a few issues with some things. Just very tried of not getting feedback. From other members.

Thumbnail of user terrih127
1 review
0 helpful votes
November 30th, 2019

Just when I was ready to give up on Zoosk I gave it one more shot. I made it my practice to never go out without a few exchanged phone calls but with only one call we clicked so well I agreed to meet up for a date to see if there was chemistry. I am glad I did and I am excited to see where things go.

Thumbnail of user toadf
1 review
11 helpful votes
April 29th, 2020

Don't want to tell my story was hard to find someone when you keep matching up with people 100s of miles away.

Thumbnail of user jimmyh119
1 review
0 helpful votes
December 3rd, 2019

Well I have just started dating a lady from Zoosk- this site or maybe most sites it's really hard to have a conversation most people don't even talk - at this point I have felt like i am not not looking for love just playing a game like candy crush - can I like 3 girls in a row or dislike 10 in a row - does curvy really mean a few ponds over weight. ( would have been nice to know who is looking for interracial date mate) so maybe i found someone or maybe not but if I didn't I am pretty sure I need to try something didn't at least down load candy so i have a real game to play,

Thumbnail of user andrewr802
1 review
4 helpful votes
July 21st, 2020

This sight Has a lot of flaws You get a lot of use and connections that don't Respond at all Unless you pay for premium subscription Come to find out some of the views that you get our people that's are not even active they've had subscription in the past. And some of the messages Do not go through for several days.

Thumbnail of user bryantm51
1 review
14 helpful votes
July 8th, 2020

Leaving the site because there's no need to be on here if you found someone. Why be on here? It would not be respectful to the other person or giving this opportunity that full potential for growth

Thumbnail of user williama551
1 review
0 helpful votes
January 5th, 2020

Was a long process but the search is over thanks for the amount of people I got to talk to on here was

Thumbnail of user saraj555
1 review
0 helpful votes
May 21st, 2023

I tried to use the subscription, so far I cannot understand how and in what order this service works. I hope that these are the first misunderstandings I have encountered. I expect that the result is ahead. Therefore, I maintain a neutral position.

Service
Value
Thumbnail of user bills591
14 reviews
20 helpful votes
November 26th, 2018

I can spend hours on line looking at looking at the same "type". I go out in public broad daylight and spot the type im looking for and actually speak with someone, sometimes more. I began dating long before there were sites, apps, even the interwebs so a real life offline woman is where my mind is. Id like to find someone my age and single. Theres a lot of people who construct a profile load pics and such without further participation on the site.

Thumbnail of user jerryp367
2 reviews
1 helpful vote
February 3rd, 2021

Was a learning experience. Very happy wont be back. Thank you for your support. Happy creative good bye

Thumbnail of user christineb527
8 reviews
0 helpful votes
August 14th, 2022
Verified purchase

I feel from my experience Zoosk@ https://www.zoosk.com/ Zoosk.com is full of players and no one comes across as serious on Zoosk in looking for a real relationship. What do we expect for free? Sometimes we get what we pay for. I recommend trying a paid option to see if your chances improve in having better luck with chemistry in finding a soulmate or partner if that is what you want.

Tip for consumers:
Zoosk offers no refund on paid dating services. Think before you pay Zoosk. Is it really worth it?

Service
Quality
Thumbnail of user drsnsp
1 review
0 helpful votes
September 21st, 2020

None I really don't have anything to say except done people on here are not who they say they are and there are slot of people trying to scam others

Thumbnail of user jamesm3620
1 review
1 helpful vote
September 2nd, 2020

Zoosk is a great way to meet someone.
Very easy to understand and use.
My only complaint is the cost.
Monthly payment should be enough without having to pay more to know if my message was read. James McGuire

Thumbnail of user raquelm222
1 review
0 helpful votes
June 21st, 2020

Average dating site to meet new people. Had both good and bad experiences. Didn't prevent me from getting to meet new people.

Thumbnail of user heatherb706
1 review
0 helpful votes
June 19th, 2020

Site was alright. There could have things that were better. Need to give the option to not see profiles that you're not interested in.

Thumbnail of user gregb348
3 reviews
27 helpful votes
September 24th, 2019

The smart picks probably 80% beyond my range, and the carousel feature is worse- you have to say yes or no based only on a face with no other information and then have to spend purchased coins only to find out they may be 300 miles away and/or not a likely match. Neither seems to have any connection to my preferences and a waste of time.

Thumbnail of user bobbas
1 review
0 helpful votes
November 1st, 2021

The app does not cycle profiles and we see the same people every day, the carasal cycles people from to far away why waste my time, that sucks

Thumbnail of user brians1001
1 review
0 helpful votes
December 14th, 2019

A lot of fake ads old pictures but did meet someone that I'm interested in. Hsjshwhwbwbddhshdududhegegsgsgsshshdhshshshshshshshshsussududusuehegegegshsdusheheevsgsiaisusushshsgegesgsgsushshsshsgsgsysysusueegegsijsshsgddhdhshshsshshshs

Thumbnail of user ricardow44
1 review
0 helpful votes
September 14th, 2021

The white women on here is not interested in African-American men I just basically it's just a white dating site for a whites Nothing wrong with that it's just not for us African-American community

Service
Value
Quality
Thumbnail of user rebekahb33
1 review
0 helpful votes
November 7th, 2019

Met a good guy just hanging out having fun talking nothing serious just dating not looking for anything else just having fun

Thumbnail of user paulac422
1 review
3 helpful votes
November 20th, 2019

It was challenging. There were some not to good looking guys... I prefer Caucasian men vs black men even though I'm black American and I was getting a lot of bald head men but in my profile it says someone with "Hair"

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

Company Representative

Thumbnail of user sejalm1
Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk