• Zoosk

Zoosk

Overview

Zoosk has a rating of 2.52 stars from 4,722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zoosk most frequently mention fake profiles, customer service, and credit card problems. Zoosk ranks 678th among Dating sites.

  • Service
    307
  • Value
    316
  • Quality
    278

This company does not typically respond to reviews

Positive reviews (last 12 months): 19.4%
Positive
7
Neutral
1
Negative
28
107
See all photos

What reviewers want you to know

Positive highlights

  • His name is Christian Gray and he's my soul mate, my partner in crime, my lover and my future.
  • Thank u zoosk for connecting me to the right person.

Critical highlights

  • Get your money back through customer service at The software is crap.
  • Their customer service then refused to refund my money and I had to dispute the charge with my credit cards company.
How would you rate Zoosk?
Top Positive Review

“So many matches”

Natalie g.
10/7/23

Love the fact that I had so many matches and options right away. It keeps you engaged not boring. Love the features and ease of use.

Top Critical Review

“Corrupt at every level”

Jason W.
4/2/24

Women don't want to meet like on Jst4HookUp And other legit platforms. I have never had an issue with ladies there. I thought Zoosk would be a similar site, but it turned out to be completely opposite: full of scam, corrupt at every level, with exuberant costs - a daylight robbery. There are bunch of scammers using other people's pics to fleece gullible men out of their money via endless chatting.

Reviews (4,722)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (81) credit card (63) user content (1) activation fee (23) soul mate (36) right person (26)
Thumbnail of user lorig184
1 review
0 helpful votes
November 24th, 2019

No I don't want to review or add info here thanks so stop asking me to type more. It's really annoying

Thumbnail of user lesliew137
1 review
0 helpful votes
July 9th, 2019

I didn't believe online dating worked after several years of trying. Within 1 day of being in Zoosk, Tony reached out to me and we started chatting. By the weekend we had our first date. Thanks Zoosk!

Thumbnail of user adrianab19
1 review
1 helpful vote
January 30th, 2018

My review:
I met a lot people the experience was good. I think at times some of the men in the site have very good qualities some no so much.
I particularly did not like messages from far away she. My distance was placed on less that 60 miles.
Long distance relationship are very difficult to keep
I met someone and hopefully this will be the last time I use a dating site.

I want to say it was very nice to meet several people and appreciate the opportunity

Thumbnail of user kimberlyk152
1 review
2 helpful votes
March 11th, 2019

Found the love of my life on zoosk! Could have never met otherwise because he lives in a different state. Happy with zoosk for helping me find him!

Thumbnail of user ewas7
4 reviews
0 helpful votes
October 9th, 2019

Satisfied with the outcome, pretty good dating site. I think the price is OK and I liked the option of pausing account, very useful when you're trying to focus on one person. As we all know, it takes several attempts to meet someone you are really interested in..

Thumbnail of user janetc371
1 review
0 helpful votes
December 14th, 2019

I had to go through many before I found the right one. I reviewed several dating sites and liked Zoosk the best. Easy to navigate.

Thumbnail of user donh315
1 review
0 helpful votes
January 7th, 2020

After many fake dating site finally I found a real dating site that works I recommend trying it what do you go th to lose

Thumbnail of user kennethp111
2 reviews
2 helpful votes
March 11th, 2019

Met some wonderful people on this site. Very happy I join your site. Good recommended too many of my friends

Thumbnail of user nancyh475
1 review
0 helpful votes
July 13th, 2019

Overall I think this site is very good and I met a lot of nice people. There are some issues that were kind of a pain. There's a section to see who has viewed you and I prefer seeing them in grid mode rather than a carousel of one after one. It takes too long. Also, the info on each individual is lacking (distance away). You have to click on their profile, get their attention, only to learn they're 2569 mi away! Aside from that, it's a good site.

Thumbnail of user shilohb5
1 review
2 helpful votes
December 9th, 2019

After a long search, I finally met a men on Zoosk who turned out to be exactly what I never thought I'd find. I had really just given up and was beginning completely skeptical and then had a great first date, and then another, and another, and another. We are making future plans together and neither one of us can believe how we got so lucky!

Thumbnail of user dianneb130
1 review
1 helpful vote
January 27th, 2020

Fun access to dating! Variety of potential partners presented on an easy, flowing website.
Would like the option to place a video amongst the photos.

Thumbnail of user radam2
1 review
0 helpful votes
October 22nd, 2018

I am pleased to have met a great person named Kelly through this site and honestly if I had seen him in public I never ever would think he would have approached me to introduce himself nor that i would be his type. All this for $29.99! Lol. I hope he is the last first date I go on! I hope everyone finds love and if you don't in a month then I would unsubscribe! Thank You Zoosk!

Thumbnail of user chriss1723
1 review
0 helpful votes
November 24th, 2019

Found a very nice person possible best friend. We cook together go out together enjoy the same movies food clothes places.

Thumbnail of user georgem1225
1 review
3 helpful votes
August 23rd, 2020

It took a long time on Zoosk to finally find my true Love. She's amazing; good Luck to the rest of you all in the same search.

Thumbnail of user brians894
1 review
2 helpful votes
October 23rd, 2019

So this was my second time trying out zoosk. My first time resulted in no dates and two different matches attempting to scam me out of money through purchasing gift cards.

My second time I figured I'd pay for 3 months and if I met someone then great but if not then it is a small amount to pay for the opportunity.

Three weeks in I had matched with about a dozen women but had only been on one date and had only chatted with three matches.

Two weeks after that date she texted me to tell me she realized she wasn't ready to date yet.

Two weeks after that I met my now girlfriend! I've never felt the way about anyone else the way I feel about her! We have faith, political views and chemistry that match up so well it scares both of us sometimes! Thank you zoosk!

Thumbnail of user markp1214
1 review
0 helpful votes
September 11th, 2020

Good site for locals although no filter for mileage distance. Need a filter added to prevent unrealistic long distance relationships as an option.

Thumbnail of user tammyg113
1 review
0 helpful votes
May 13th, 2019

This is a very active site and people do reach out to you and it keeps you interested in finding out who will be the next person that will connect with you. This a pretty good site in general.

Thumbnail of user hulonf
1 review
2 helpful votes
January 6th, 2018

I am happy with the selection of questions, it really helps you get an idea on what the other person is like, and it gives some ice breakers and conversation topics. My first date was a bust, but that was her fault. She withheld alot of information. A month later, 3 days before my subscription was to end, I saw where a woman had viewed my profile. I reached out to her back last March, and the wedding is coming up in April. She is a winner and her family is amazing. I actually moved and changed jobs to be with her :)

Tip for consumers:
Don't give up, and don't settle.

Service
Value
Quality
Thumbnail of user erics1715
8 reviews
16 helpful votes
October 27th, 2022
Verified purchase

I checked out this website to see if it would be something I'd want to pay for, and I'm not sure it quite fits that for my tastes. As a gay man, generally I prefer to go to sites that are either queer-focused - having a stronger sense of what my needs are for a dating site - or with clear queer influence into how the site is set up, such as OkCupid.

That said, the site was overall professional-looking and solid. I did have trouble uploading an image, but otherwise I set up a profile very easily, saw at least one person in my area of interest, and I enjoyed filling out the icebreakers. I can imagine using this in the future but would probably want more of a taste of what's available before spending money on it (I wasn't able to look at anyone's profile in any depth).

Tip for consumers:
Keep in mind you don't get very much for free - you have to pay for a lot of the content.

Service
Value
Quality
Thumbnail of user debrah356
1 review
2 helpful votes
November 11th, 2019

It was easy to view and message people. The profiles were more detailed as well. I liked that the pics were verified so that the person actually looked like the photo. Most everyone I talked to were nice but there were a couple of crude people. The site was easy to follow and undetstand

Thumbnail of user lorril29
1 review
0 helpful votes
April 11th, 2023

The app was a little difficult to navigate in the beginning, there was no instructions. Once I got the hang of it, though I was getting about five guys a week that I was interested in chatting with. I really liked the filter so you could see some good information before going out. Most guys, we chatted on the app and then exchanged phone numbers talked on the phone, and then met at a restaurant. Everybody I talk to that was a match for me was super nice, and I was surprised to find so many single men in my area. I ended up falling in love with someone who lives 2 1/2 hours away, but we are making it work And I am so in love.

Tip for consumers:
I did have to say no to 50 to 100 guys until I found someone and I wanted to go out with.

Products used:
3 month subscription, it did not take me three months to find the love of my life.

Service
Value
Quality
Thumbnail of user tinag382
1 review
0 helpful votes
November 1st, 2019

Met someone and communicating outside of the site exclusively. The site worked but no longer desire to continue receiving information.

Thumbnail of user justind165
1 review
0 helpful votes
May 15th, 2019

I met someone who fate just has it was on her last day. And already we have connected on so many different levels. Here's to a new chapter in life.

Thumbnail of user kimm410
1 review
0 helpful votes
February 23rd, 2018

I am shocked that this worked. Met Fritz a day or two into my subscription and it was like talking to my best friend. Our first date was a riot and we are hitting the one month mark. So happy.

I will admit there are a lot of frogs out there in Zsook Land. Seemed like they were all looking for the "perfect" one. Well look in the mirror guys and get real. After, you do that, you might end up to talking to someone special.

Thumbnail of user shawnw57
1 review
3 helpful votes
April 8th, 2018

As a skeptic of these sites i tried it out and as a middle age male that after fourteen years of marriage ended up having to restart his life with two children this was the perfect ice breaker to meet other singles in similar situations. It has lead to meeting a wonderful woman that an unwritten story can now be written. Thank you zoosk

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From the business

Zoosk is a large online dating site that features a Facebook app and attempts to integrate social networking with dating. Zoosk is a private company based in San Francisco, CA and has raised more than $40 million from investors.

Company Representative

Thumbnail of user sejalm1
Sejal M.
Typically does not respond to reviews

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Find your match on Zoosk

“I just love it – tons of real profiles, and people who actually want to meet up and connect in person.”

- Kyle G. Visit Zoosk