• ZoomInfo

ZoomInfo

Overview

ZoomInfo has a rating of 2.79 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ZoomInfo most frequently mention customer service, free trial, and personal information problems. ZoomInfo ranks 947th among Business Services Other sites.

  • Service
    79
  • Value
    73
  • Shipping
    38
  • Returns
    48
  • Quality
    71

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.6%
Positive
58
Neutral
0
Negative
14
4
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What reviewers want you to know

Positive highlights

  • Easy access to the global contact information of prospects.

Critical highlights

No critical highlights yet

How would you rate ZoomInfo?
Top Positive Review

“Contact identification and CRM import”

Charlotte B.
5/31/23

I'm a big fan of ZoomInfo SalesOS for its ease of organization and contact identification. All of the curated information and data available is far superior to competitive options, making it the top choice for my company. In addition, the platform's easy import/export capabilities are a huge time saver because they integrate perfectly with our existing CRM. This is why I am so glad we chose ZoomInfo SalesOS - the organization, great data, and easy integration make it truly invaluable.

Top Critical Review

“Avoid this business - Not intuitive system, and company refused to honor contract dates”

Imari A.
1/8/24

The data is questionable at best, (I looked up myself and noticed the information was from 2 jobs ago). This is primarily because zoom uses "Email signatures" as a primary means of verification, while the reality is many companies do not immediately delete an email when a person leaves, nor does the system have a method of filtering through people with multiple active emails, so you end up with bad and outdated data. More importantly, their customer service is subpar. I contacted them several days before my contract was set to expire with them because the system locked me out, and got nothing but buck passing and ignored when trying to get them to honor my access so I could extract the last lists we compiled. Do not do business with these people unless you enjoy wasting time, getting the run around, and dealing with unscrupulous individuals.

Reviews (157)

Rating

Timeframe

Other

Reviews that mention popular keywords

contact information (9)
Thumbnail of user surajmishra8306456121
26 reviews
0 helpful votes
April 23rd, 2024

ZoomInfo has become my go-to platform for prospecting and generating sales leads for my business. The platform's comprehensive database, accurate contact information, and advanced search filters make it easy to identify and connect with potential customers. I appreciate ZoomInfo's real-time updates and insights, which ensure that my sales team has access to the most up-to-date information and can make informed decisions. Moreover, the platform's integration with CRM systems and sales enablement tools enhances efficiency and effectiveness. With ZoomInfo, I can unlock new sales opportunities, accelerate revenue growth, and achieve success for my business.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

ZoomInfo delivers the most accurate B2B contact data and B2B contact lists to fuel your business initiatives. Backed by a comprehensive B2B database, ZoomInfo is the top B2B data provider for your sales and marketing needs.

Company Representative

Thumbnail of user colbieb
Customer S.
Typically does not respond to reviews

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