Zoho

What problems is the product solving and how is that benefiting you? Prospecting management tool I'm the owner of an online shop and my job is to look for the right software that automates most of my work. Given the increasing demand for my product, I needed a tool that would help me manage my orders, customers, and shipment. After going through a lot of google searches I finally got to know about Zoho and after looking at the features I thought to give it a try. First off I was amazed at its features and how it integrated with the rest of the tools. I've had this tool for about a month now and I can say I'm really happy with the results. For more details, you can check out the Zoho website.

I do not recommend this company. I was their client for business email for 2 years. My account was due to expire and they sent 1 reminder. Unfortunately I did not see it and as a result, my account expired. I tried to reconnect it but although Zoho accepts Paypal, I was consistently asked to add my credit card. No one in the Zoho team helped in any constructive way (they were either slow or kept copying and pasting generic replies). In the end, I bought another domain and email, from a different provider, to save my business "face". I asked Zoho to help me forward any emails received in the old address (ie the Zoho address) but they declined saying they had sent me 4-5 reminders and it was my responsibility to pay on time. Even after they admitted they had sent only 1 reminder, and knew that Paypal payments were not pure Paypal but included credit card, they insisted I PAY them for the forwarding service. They actually asked me to pay them around 3 times despite this unfair treatment and their false advertising about accepting Paypal. I really felt I was dealing with a Scam company, and whatever they are, I regret paying money to them for 2 years, I would never use them again.