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ZNO has a rating of 2.83 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ZNO most frequently mention customer service, artisan state, and photo book problems. ZNO ranks 95th among Photo Printing sites.
No positive highlights yet
I was really nervous to order because theres definitely some not so great reviews, HOWEVER! I ordered 2 glass front wedding albums and got a 50% off coupon which was AMAZING! The leather and inside quality was absolutely incredible! The photo on the outside looked a little off-colour I think maybe from the glass? Anyways, I still loved them so much and got 50% that I didnt feel it was necessary to contact them. About 4 months later my husband suggested I contact them and instantly they were like, no problem, we'll ship out 2 new ones asap and they did! The new ones arrived and they were the same so they suggested I choose another style and send out ANOTHER 2 pairs totally free and so fast! Over the top superb custom care! Would totally recommend and order again.
Feeling a bit frustrated here. Noticed your products are always labeled "ON SALE," but when I go to check out, it's back to the regular price! And to top it off, I have to hunt for a Thanksgiving 20% discount code? Seriously? Let's keep it real and transparent, please! A little honesty goes a long way with us customers. #TransparencyMatters #CustomerExperience #HonestyInBusiness
The photobook is ok but FYI it shipped from China so I assume it was made and printed in China. I ordered from here and thought it was a Bay area company and made in USA. Looks like I was wrong
I've been making books (about 20) over the past year. At first they were reasonably priced around 30-35 dollars for each with whatever promo was going on. Since I was such a regular I bought in to their maker plan. Since then I've paid $45/book +10 shipping on each. Now I'm stuck in the plan for 6 months paying more than I ever did before I got the plan. Unfortunately since these books are a series I have to continue to use this company to achieve consistency and to make them look nice for my child to have later in life. If I knew then what I know now I would definitely find another company to use. The quality of the books is fine and I love the binding puts dates and my daughter's name on it, but honestly in the long run I feel ripped off.
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Zno? Is the world's largest flush mount album maker. Zno makes premium albums, books, frames, prints, canvas, cards, boxes and many custom products.
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