• ZIP Transfers

ZIP Transfers

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Overview

ZIP Transfers has a rating of 3.22 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. ZIP Transfers ranks 34th among Airport Shuttle sites.

  • Service
    14
  • Value
    14
  • Shipping
    4
  • Returns
    5
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
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What reviewers want you to know

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Critical highlights

  • Let's see: the driver was there on time and everything seemed to go well.
How would you rate ZIP Transfers?
Top Positive Review

“Brilliant Service for my group of 7”

Stephen K.
9/29/22

Excellent service supplied by friendly drivers. On time both ways; driver loaded all our luggage including a heavy wheelchair to our rented Villa and collection from a hotel in Majorca. What I found with Zip was there excellent communications by email. Had replies to my inquiries in less than an hour. Would definitely use this service again. Thank you Zip for making our journey to and from airport so smooth

Top Critical Review

“Beware- poor service”

ROWENA B.
2/10/23

It's clearly stated that I booked and pay for a private taxi for 2 persons only. To my surprised this company failed to provide this service. Instead we are 6 adults and 1 child. The lady who assisted us informed us to take another taxi as they can not provide us a private taxi only for us.Its unacceptable and very unprofessional for them to treat their customer like this. They rest assured us that they can provide a service but unfortunately they didn't.

Reviews (45)

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driver (26)
Thumbnail of user stephenk1330
1 review
0 helpful votes
September 29th, 2022
Verified purchase

Excellent service supplied by friendly drivers. On time both ways; driver loaded all our luggage including a heavy wheelchair to our rented Villa and collection from a hotel in Majorca.

What I found with Zip was there excellent communications by email. Had replies to my inquiries in less than an hour. Would definitely use this service again. Thank you Zip for making our journey to and from airport so smooth

Service
Value
Shipping
Returns
Quality
Thumbnail of user monicap40
1 review
2 helpful votes
September 3rd, 2019
• Updated review

I used ZIPtransfers for about the 6th time last week. This time it was a pick up from Rome Airport and once again they didn't disappoint.
The driver was there when we arrived and was very friendly and polite.
I have booked them again for a trip in September, and have no hesitation in recommending them.

Great experience
July 17th, 2017
• Previous review

Hi I booked you for collection at Malaga airport on June 11th and return June 16th. Just wanted to say we were delighted with the service and would have no hesitation in using you again and recommending you. The drivers were punctual and very visible at the airport, therefore easy to locate on arrival.

Thumbnail of user carolb486
1 review
0 helpful votes
October 4th, 2018

Reliable and comfortable service again. We have used Zip Transfers a number of times in different countries.
Never let us down! Great Service.

Thumbnail of user rueld7
1 review
0 helpful votes
October 3rd, 2018

There were six of us that needed transport from the port of Copenhagen to the airport. This was an excellent affordable option. The vehicle was new, comfortable and big enough to transport people and luggage. The driver was friendly and very professional. I would use this company for future transfer needs if available in other countries.

Thumbnail of user sharynr
1 review
0 helpful votes
July 9th, 2018

We arranged for zip transfer to pick us from Mulhouse (Euro) airport late afternoon on a Sunday and transport us to Ronchomp.
Prior to our pick up Jean (John) contacted me by txt to introduce himself. It was a wonderful service prompt and professional and also friendly.
We would definitely recommend Zip to our travelling friends and would use them again.

Thumbnail of user susanap12
1 review
0 helpful votes
October 10th, 2018

I booked a transfer with ZIPtransfers and found the service very good, reliable and professional.
Booking the transfer was very easy (website is user-friendly)
The driver was there always before the scheduled time and was very friendly, polite and helpful.
I will definitely use ZIPtransfers services again. First impression was really good.

Thumbnail of user briand321
1 review
0 helpful votes
July 9th, 2018

These are the people that wont let you down waiting for me at airport in a very up to date vehicle and very courteous driver would not use any other transfer company

Thumbnail of user philv16
1 review
0 helpful votes
July 9th, 2018

Used Zip on a number of occasions over the last couple of years, drivers always well dressed and very polite, the cars are usually Mercedes spotless in every way, will continue to use them with out doubt, I also tell friends and family to use them, great company.
PJV...

Thumbnail of user stevep363
1 review
0 helpful votes
October 3rd, 2018

Awesome taxi drivers, very helpful asset to any company, well done
Would definitely use again for any transfers
In any area covered by Zip

Thumbnail of user jennyw106
1 review
0 helpful votes
July 10th, 2018

Have used Zip on several occasions now and they are reliable and offer good service at a competitive rate. Will continue to use them.

Thumbnail of user rogerh169
1 review
0 helpful votes
July 9th, 2018

A very efficient and courteous service. Driver was polite, helpful and on time.
Would definitely recommend and use in future.

Thumbnail of user donnam492
1 review
0 helpful votes
July 9th, 2018

We use Zip Transfers everytime we travel. Driver is always in Arrivals when we land. All of the drivers have been welcoming, friendly and courteous. They arrive on time for return transfers. Highly recommend. We wouldn't use any other transfer service.

Thumbnail of user helens206
1 review
0 helpful votes
July 9th, 2018

We used Zip Transfers three times during our recent vacation. Our first transfer was from Heathrow to our accommodations in London. Our plane was delayed, and because of understaffing, it took us three hours to get through passport control. Zip continued to check with us to ensure how much longer it would be before we were able to meet our driver. Thankfully, our driver was willing to wait for us. We are forever grateful.

Our second trip with ZIP was from our London accommodations back to Heathrow. Our driver was early, helped with our luggage, and was courteous and efficient in getting us to airport on time.

Our last trip with ZIP was from the Rome airport to the port of Rome. Our driver did not speak English, nor did he seem to understand much. He got us to our destination in record time (usually an hour trip we had been told accomplished in 40 minutes) and helped us find the Bed and Breakfast where we were staying, which was neatly tucked away on the third floor of a commercial center.

We highly recommend ZIP for anyone's transfer needs. They are courteous, efficient, and reasonably priced.

Thumbnail of user lorraineo19
1 review
0 helpful votes
October 3rd, 2018

Very professional. Waiting at airport with my name. Helped with luggage. Used again for return journey. Very professional. Highly recommend

Thumbnail of user bs189
1 review
0 helpful votes
July 9th, 2018

We have used zip transfers on 2 recent holidays, to Fuerteventura and Menorca. Both times the service was excellent. The drivers were courteous and the vehicles comfortable and air conditioned. I would recommend Zip transfers to anyone.

Thumbnail of user lorrained53
1 review
0 helpful votes
October 28th, 2018

Excellent transfer by Zip. Reliable inexpensive service both ways, driver attentive would highly recommend

Thumbnail of user sharonh322
1 review
0 helpful votes
July 9th, 2018

Brilliant service, polite staff helpful and arrived on time. Will certainly be using them again. Thank you

Thumbnail of user erlingo
1 review
0 helpful votes
July 23rd, 2018

Very good service and nice drivers. The plane was delayed, but they were waiting for us. Came to the hotel when we should leave and were at the airport before the other that came by bus.

Thumbnail of user gailh75
1 review
1 helpful vote
July 7th, 2017

Used Zip 3 times now & have been impressed with service on all occasions. Our last flight was delayed 2 hours, no problem, the driver was there. Mini bus for the 2 of us. Good clean condition (driver & car) no problem finding him. Will use again & would not hesitate to recommend.

Thumbnail of user katerinai2
1 review
0 helpful votes
July 9th, 2018

Always choosing Ziptransfers. No mater where you go. Reasonable price and reliable company. Would come back again.

Thumbnail of user jurgitap
1 review
0 helpful votes
October 3rd, 2018

I booked transfer from Girona airport to hotel. The driver was waiting at airport with my name. Helped with luggage. Very good transfer.

Thumbnail of user robinm132
1 review
0 helpful votes
August 17th, 2017

The driver was courteous and on time for our pick-up. The car was clean, comfortable and well-maintained. The drive to the airport was safe and smooth and the driver knew the best route with the least traffic to get onto the motorway. Ziptransfers is very good value for money.

Service
Value
Quality
Thumbnail of user paulb363
1 review
0 helpful votes
August 10th, 2017

We used ZiP for three separate transfers on one holiday to Spain- one of which had to be changed late. No fuss, no extra cost, flexible and reassuring. The drivers were on time and the journey smooth. Thank you!

Thumbnail of user venkatr8
1 review
1 helpful vote
July 12th, 2017

The service from Zip Transfers right from Booking to our travel was nothing but outstanding. The driver was on time & Car was excellent. All our queries to customer care were replied promptly.

Thumbnail of user robertc369
1 review
1 helpful vote
July 20th, 2017

This is the second time I have used Zip Transfers, and once again, the service was excellent. Their website is easy to use, and has all the information you could want. The driver was waiting for us in the arrivals hall, although our flight was delayed nearly an hour. The journey from airport to resort was in a very comfortable Mercedes SUV type vehicle. The driver didn't speak much English, but this wasn't a problem. On the return journey, the driver arrived outside our apartment around ten minutes early, and again we had a pleasant journy in a comfortable quality vehicle. Both drivers were professional and friendly.
I wouldn't hesitate to recommend this company.

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About the business

Book Safe and Save on all your airport transfers. Reserve your airport Taxi, Minibus or Coach with ZIPtransfers.com and start your holidays Smiling!

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