ZipRecruiter

Excellent service and tools. Once I updated my resume I got no less than five views and offers to apply, when I finally took my offer I had three others waiting for my acceptance. I'm very pleased.

I chatted with a wonderful representative named Angeliqua today. I contacted ZipRecruiter to inquire about the Invite Policy. I needed to know how many invites I can send per day. Not only did she provide that information, but she gave me some really good tips on how I can make our job postings available to a larger audience. I really did appreciate her being pleasant and patient with me while I was asking all of my questions. Thank you Angeliqua!

As usual ZipRecruiter doesn't disappoint.

Just got off the phone with Stacia M. Not only did she provide great suggestions for how to automate the hiring process, but she looked out for my best interest with survey guidelines and went out of her way to suggest awesome alternative solutions.

Then she listened to me vent for 20 minutes and encouraged it.

If the World was more like Stacia, it would be a better place.

I was frustrated with my account access and couldn't get it to cooperate no matter how I tried, so I called customer service and Katie Barlow talked me "down off the roof." Not only did she fix my issue, but also looked at my dashboard to see other areas where she could help and showed me how to fix my postings so they would get more responses. She was SUPER helpful. I find ziprecruiter a valuable tool for my HR job, and knowing their customer service reps are this helpful is just icing on the cake.

Spoke with Sarah D this afternoon to ask if it was ok to post similar ads for different locations without it being flagged as spam. Not only did she answer my question, but she provided me with a quick tip on how to copy information from one ad to the next quickly using the Duplicate function! She truly provided EXCELLENT Customer Service! You're the BEST, Sarah!

We found a great candidate through Zip Recruiter and I thought I had cancelled the monthly auto renew. When the charge for February came through I called immediately and spoke with Tanya O'Toole who nicely refunded my credit card and also informed me how I could stay active and still view the resume database for only $30/mo. She made it a much easier and pleasant process than I expected!

I had a very pointed question and Robi was able to assist me from start to end in less than one minute. Thank you for your help and for helping so quickly.

I wanted to compliment the customer service representative that helped me today from Zip-recruiter.
Her name is Tee Bryant and she was so helpful and patient. I needed to know more about the Resume Database and she explained it so very well and she made sure that I did not get off the phone until all my questions and concerns were taken care of completely! Thank you Tee for being so patient and kind!

I've had a trying day so reaching Nicole turned it around. She is pleasant, has an incredible phone bedside manner and was quick in helping to help me navigate your site and understand the process. I'm sure she not only creates business for Zip, but keeps customers coming back as well.

Please give her the kudos she so richly deserves.

Jeannine

Katie assisted me when I chatted in today with a technical question on applying boosts on the website.

She was able to quickly answer my question, and in addition she provided several additional resources.

Morgan Byrd was an exceptionally articulate and smart advisor. She constantly saw the situation from my side and was able to give me work around solutions to best meet my needs. I was so fortunate to have her answer when I called back a second time and the service was even better! Note to management... Find a way to KEEP Morgan as she is great for your brand. A fantastic customer experience.

Didn't think I would need to look for another job so quick. Had my account closed in August. They got my account back open so I still has all the references there

Erika was so helpful, she stuck with me and fixed my issues. She had a great attitude and made the whole transaction so easy. I wish she lived closer so I could convince her to come work for me!

Love the chat box, great people, always get my issues resolved, quickly and correctly.
It is the easiest way to contact Zip Recruiter if there is ever an issue, which is rare.

All I can say is that, I Greatly appreciated the Time and Help that I got from "Morgan" She was so Helpful and Pacient helping me reset my email address after Many attempts trying to do it myself... Thank You so much again Morgan;-)

My CSR was awesome! She answered my questions and did a great job. Great Customer Service. I really appreciated the thoughtfulness and speed of my csr.

I had an issue with my password, so I did a live chat. Shawana was the person that assisted me. She was able to get my password reset. She was very pleasant through the entire chat and advised me when she sent an e-mail with the password reset. I appreciate her assistance!

I was having login issues and Tina Escarzaga helped me reset my password via email, in a quick friendly way. She is an asset to ZipRecruiter!

Randy answered my questions and was super helpful with finding the best plan for me and my business! Thanks Randy!

Rebecca answered my questions promptly and clearly. I'm excited to get things moving along with ZipRecruiter. Thanks, Rebecca!

I spoke with Mayra H. From the customer success team, who was extremely helpful, knowledgeable and friendly. She provided me with a demo of the system, which I never accessed before. She answered all my questions and gave a lot of valuable tips. She went above and beyond and provided exemplary customer service. I am very pleased with my first interaction with Ziprecruiter and now feel confident that there is a great support team that I can reach out to. Thank you!

Randy was extremely kind, efficient, and helpful. Excellent customer service and he should be promoted undoubtedly.

Very quick service and patient with me. Katie's support saved me a couple of hours of work. Truly valuable support.