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ZipRecruiter has a rating of 4.61 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZipRecruiter most frequently mention customer service, live chat, and free trial. ZipRecruiter ranks 1st among Recruiting sites.
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My personality job recruiter, only sent me jobs that I'd be interested in, making my job search so much easier.
We ran an add with ZipRecruiter and cancelled the add before the 30 days was up because to of the horrible candidates we were getting. However, unless you delete your existing account, they will keep charging you a monthly fee. This was an account that I had with them prior to posting an employment add this go around. SCAM. I DO NOT RECOMMEND THIS COMPANY, DUE TO IT'S LACK OF ETHICS AND INTEGRITY. This is NOT how a company should do business. TOTAL WASTE OF MONEY! I truly believe that this company uses A.I. And just out to take your money.
I use several job find sites. Ziprecruiter is by bar not great. After filling out my profile completely, 9 out of 19 job references are not related to my job search.
The worse part is, they give out your personal information on your resume to companies not in your field. They sell your information, this is not a sure place to provide anything personal.
Tip for consumers:
Don't provide important email or phone number.
Products used:
Job search
We have used Ziprecruiter for years, so we are puzzled as to why after 3 weeks, we only recd 18 resumes when, in the past, we received hundreds. The salesperson said that the type of ad we place, ie $250 w a small discount usually runs 6 months. We only placed an ad for one month in the past with great results. Then, we were told to switch the location from Decatur, GA to Atlanta and change the job title from Legal Assistant/Paralegal to just Legal Assistant. Finally, we told to pay for a job boost, which is a $100 plus. Yet, the initial days when we were at the top of the search engine, we recd just a couple resumes. Do not use Ziprecruiter right now. If anyone can share, why we are getting terrible results, please let me know.
Tip for consumers:
I would wait to use not sure what the issue is now.
Yes you can find and apply for jobs, however they constantly spam me with emails for jobs I'm not qualified for and ones in a whole different state. Hitting unsubscribe seems to be pointless.
Hi Sadie,
Thank you for taking the time to review ZipRecruiter. We value your feedback. We at ZipRecruiter take great pride in our role of bringing job seekers and employers together.
Your job alerts are curated based on your current resume on file and search activity. ZipRecruiter’s powerful AI technology learns the types of jobs you are looking for and delivers more of what you like. The more you search, the better your results. You can also customize your alerts in your "Account Settings." Within settings, you can set your location preference and specify keywords that you would like to track.
We can also help to make sure you are unsubscribed from receiving emails if you no longer want to receive those alerts.
Please feel free to contact our 24/7 customer support team at support@ziprecruiter.com for further assistance.
I've spoken to a few representatives about this issue. When you do a search and hoover/ click on a candidates name, the full resume does not show up completely. Some have company names missing, wording and format is off, etc. I am wasting "Views" by clicking the full contact info, just to see the actual full resume. Sarah (WHO IS AWESOME) explained that when you do the search it only shows the ZR resume, which we all know is not filled out completely. When you click the full contact you are shown the resume the candidate made/ uploaded. HUGE difference than what you are originally shown and what it actually is.
Sarah is awesome and did give us a free credit for the Boost when I was asking for view credits back. Reason I am asking for free credits is because I am having to waste them to view the actual, real, full resume.
No company is in the business for paying for a service that does not work properly. Hopefully, this gets fixed like yesterday.
After multiple billing issues over the years - i had a recent experience with Melody, via their chat line and SHE was great. She listened, took care of it timely and was pleasant. I wish all representatives were like Melody.
Gain trust and grow your business with customer reviews.
Search for jobs hiring in your area using ZipRecruiter's job search engine - the best way to find a job. Find jobs hiring near you and apply with just 1 click.
We greatly appreciate the time you took to voice your concerns and we want to ensure that we improve your experience with us. Our representatives are happy to review your account and make suggestions to optimize your job ad. We have several free features including our candidate rating and invite to apply tools, to help improve your candidate quality and quantity. Please contact our Customer Care Team directly at 877-252-1062. Our agents are available 24 hours a day, 7 days a week, and are always happy to assist. Thank you kindly. ~DW