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I am writing to express my disappointment with the customer service I have received from this company. Despite several attempts to resolve my issue, I have not received the assistance I require.
I am writing to express my disappointment with the customer service I have received from this company. Despite several attempts to resolve my issue, I have not received the assistance I require.
I was at the IPCSHOW MIAMI 2019 this year, looking at Zensa. Apparently the "son" of the owner and one of his buddy was working the booth. I had to come back twice because no one was there, after circling around for the third time to catch them. They were rude and inconsistent, as a buyer and a business owner this is not good business practice. They acted like they didn't want to be there and that my questions was annoying them, I keep getting short answers from them. Feels like I shouldn't be there to interrupted their "time". I will never use this brand in my studio and will definitely tell all of my industry to NOT support this company. Cheers!
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