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  • Zeetron

Overview

Zeetron has a rating of 2.44 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Zeetron most frequently mention tracking number, and customer service problems. Zeetron ranks 88th among Mobile Repair sites.

What reviewers want you to know

Positive highlights

  • I sent them by black iPhone4 for a color swap and screen replacement because mine was shattered to pieces.
  • Long story short I placed the order with the website and sent my phone in.

Critical highlights

  • This time, I sent my phone for pink color swap, they did not do their job at all.
  • However, what I received, and what I experienced with their customer service department really frustrated me.
How would you rate Zeetron?
Top Positive Review

“Wonderful discount shopping!”

Barbara H.
1/25/16

Had a great expierence with swap.com! Great prices and prompt shipping! Very happy shopper right here! I will be shopping swap.com in the near future! :)

Top Critical Review

“It's a scam!”

Lenny V.
2/12/13

It's a scam! The i-phone they sold me, claiming it was fixed and fully operational, didn't work for a single minute! When I brought the phone back, they were unable to diagnose the problem or obviously make necessary repairs. Moreover, shockingly, they refused to give me a refund! Stay away from their "repair" services!

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone (27) customer service (7) color swap (4) home button (4) order (18) 2 days (5) refund (13)
Thumbnail of user mayas
1 review
3 helpful votes
January 8th, 2011

The Zeetron staff was great. They got back to me in a timely manner and were very helpful... at first. I did a color swap on my iphone 4 and everything was fine for the first few days. Then I dropped my phone on carpet in my bedroom and totally lost signal. I had to remove the back and just keep touching stuff until the signal finally came back. When I emailed Zeetron and they said swapping the case has nothing to do with the signal, even though you have completely dismantle the phone to do the swap. Really? I finally ended up putting electrical tape inside the phone to keep the signal from dropping. Now the home button is chipping and Zeetron advised that fixing this requires take the entire phone apart again. No thanks. I went and bought a new iphone yesterday. Never again.

Thumbnail of user haraldt
1 review
2 helpful votes
March 17th, 2011

Monday i asked when my order would be shipped, they said monday, tuesday i asked them again and they said tuesday, same on wednesday, and on thursday the said my order was a fraud and was sent to the fraud dept. I paid like 260 dollars for having it overnight shipped to me, but NO.
Wonder when I will get it or if i will get it:-(

If i don not get it i will choose http://www.iphone4whitekit.com/ instead.

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From the business

Zeetron specializes in all Apple products. If your iPhone is Cracked, iPod is broken, or iPad is scratched we can fix it and make it look brand new!

Company Representative

Thumbnail of user miker39
Mike R.

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